Search result for Negotiation and conflict resolution certification Online Courses & Certifications
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The Changing Global Order
by Madeleine Hosli- 4.7
Approx. 30 hours to complete
We will also focus on the role of the European Union in terms of diplomacy and efforts to prevent conflict, the North Atlantic Treaty Organization and the contribution of organizations such as the African Union to the prevention of conflict and war. Conflict, Conflict Resolution and Security Resolving Conflict Through Negotiation (Dr....
Customer Service - Customer Relationship Management
by The Art Of Service- 3.4
19 mins on-demand video
An introductory course about understanding the management of customer relationship and its different types. The Customer Certification Pathway has three main parts: The Customer Service Foundation Program, Customer Service Intermediate Program, and the Customer Service Expert Program. ·Making Decision and Assertiveness ·Delivering presentations and Public Speaking ...
$11.99
Customer Service - Conflict Resolution
by The Art Of Service- 3.7
43 mins on-demand video
An introductory course about the definition and types of conflict and the importance of communication in resolving it. The Customer Certification Pathway has three main parts: The Customer Service Foundation Program, Customer Service Intermediate Program, and the Customer Service Expert Program. ·Making Decision and Assertiveness ...
$9.99
Communicating and Negotiating in a Dynamic Global World
by Mansour Javidan- 0.0
8 Weeks
Within this course, you will learn how to better understand and master strategies for interpersonal encounters, including conflict resolution, in multicultural environments. You will also learn how to improve your global mindset and negotiation skills. Influences of personal and cultural “baggage” on cognitive, affective, and cross-cultural behavioral processes and specific examples of how people communicate in different cultures...
$299
Customer Service Foundation
by The Art Of Service- 4.3
26 mins on-demand video
The Customer Certification Pathway has three main parts: The Customer Service Foundation Program, Customer Service Intermediate Program, and the Customer Service Expert Program. ·Making Decision and Assertiveness ·Delivering presentations and Public Speaking ·Conflict Resolution The next and final level is Customer Service Expert program. Each course provides preparation for the exams and successful candidates receive a certificate....
$9.99
Become a Scrum Guru the Easiest Way: Ultimate Scrum Guide
by Fareed Raja- 4.5
1 hour on-demand video
roles and responsibilities use of each artifact purpose of each meeting/ceremony be a change agent leader facilitate each type of Scrum meeting know how to detect and correct potential impediments to Scrum success help a team adopt Scrum or improve their use of Scrum have conversations about process, structures and valuesuse several conflict resolution techniques...
$10.99
Management Skills: New Manager Training in Essential Skills
by Lawrence M. Miller, Institute for Leadership Excellence- 4.5
11 hours on-demand video
If you complete the assignments and send a portfolio of completed assignments to the instructor you will be recognized with a Green Belt certification by the Institute for Leadership Excellence; and, the author will send you ebook copies of his three most recent books on coaching, team leadership, and developing lean organization and culture....
$22.99
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Team Leadership & Team Management Skills Certification
by Lawrence M. Miller, Institute for Leadership Excellence- 4.4
14 hours on-demand video
Green Belt Certification in Teamwork Skills, Problem Solving, Process Improvement & Lean Continuous Improvement Very colorful and meaningful slides once we start the course we never feel to miss any of his lectures. It provides the skills of facilitation, communication, problem solving, conflict resolution, process improvement and managing human performance. Recognition and Celebration:...
$22.99
International Water Law
by Laurence Boisson de Chazournes , Makane Moïse Mbengue , Mara Tignino , Komlan Sangbana- 4.6
Approx. 10 hours to complete
3) Recall and interpret the key principles governing water resource regulation; 4) Understand the role of transboundary freshwater dispute settlement mechanisms in the development of international freshwater law (or to understand the role of international courts and tribunals in the resolution of conflicts) Module 5: Prevention and Resolution of Water-Related Disputes...