Search result for It service management certification Online Courses & Certifications
FollowFilter ![]()
Filter ![]()
Showing 1,192 courses
By Category ![]()
By Subject![]()
By Language![]()
By Duration![]()
By Price![]()
Get Course Alerts by Email
Salesforce Certification: Service Cloud Rapid Exam Prep
by Bobby Buntin- 4.4
-
![]()
![]()
![]()
![]()
![]()
2.5 hours on-demand video
40 challenging, realistic practice questions with video explanations for the Service Cloud Consultant Certification This course will help you to pass the Service Cloud Consultant Salesforce Certification exam. Some experience configuring Service Cloud functionality and familiarity with features Industry KnowledgeCase ManagementSolution DesignInteraction ChannelsKnowledge ManagementImplementation StrategyContact Center AnalyticsIntegration and Data Management...
$49.99
Introduction to Service Management
by SkillSolve Training- 0.0
-
![]()
![]()
![]()
![]()
![]()
32 mins on-demand video
Accredited Course, Helps you get acquainted and become an informed member of your IT / Service management environment. Service Management - Introduction Accredited Course, Helps you get acquainted and become an infomed member of your IT / Service Management environment. Familiarity with IT services and Service management is useful but not essential....
$12.99
Customer Service - Contact Centers
by The Art Of Service- 4
-
![]()
![]()
![]()
![]()
![]()
43 mins on-demand video
The Customer Service Certification Pathway has been created to support students in their aim to gain relevant qualifications that practically apply to the ever-changing world of customer services. The Customer Certification Pathway has three main parts: The Customer Service Foundation Program, Customer Service Intermediate Program, and the Customer Service Expert Program....
$9.99
Hybrid Cloud Infrastructure Foundations with Anthos
by Google Cloud Training- 4.7
-
![]()
![]()
![]()
![]()
![]()
Approx. 7 hours to complete
It is a continuation of Architecting with GKE and assumes hands-on experience with the technologies covered in that course. Introduction to Service Mesh Why a Service Mesh The Service Mesh Control-Plane Request Flow in the Service Mesh Intro to Traffic Shaping in the Service Mesh Lab Intro: Installing Anthos Service Mesh...
ISO/IEC 20000-1. Service Management System
by Cristian Lupa- 4.5
-
![]()
![]()
![]()
![]()
![]()
3.5 hours on-demand video
Become a Service Management professional. - Performance evaluation (Clause 9 of ISO/IEC 20000-1:2018) - monitoring, measurement, analysis and evaluation, internal audits of the Service management system and the management review - Improvement (Clause 10 of ISO/IEC 20000-1:2018) - the management of nonconformities and corrective actions and the continual improvement of the Service Management System....
$16.99
SAP QM Quality Management (beginner to advanced level)
by Uplatz Training- 0.0
-
![]()
![]()
![]()
![]()
![]()
13 hours on-demand video
Quality Management is an important asset to warehouse operations, through inspecting incoming material as it arrives at the facility to the final product where the quality of in-process items are checked throughout the manufacturing process. QM in batch management Test equipment management Understand the core concepts of SAP Quality Management module Quality Management in Sales and Distribution Service...
$12.99
Customer Service Foundation
by The Art Of Service- 4.3
-
![]()
![]()
![]()
![]()
![]()
26 mins on-demand video
The Customer Service Certification Pathway has been created to support students in their aim to gain relevant qualifications that practically apply to the ever-changing world of customer services. The Customer Certification Pathway has three main parts: The Customer Service Foundation Program, Customer Service Intermediate Program, and the Customer Service Expert Program....
$9.99
Related searches
Customer Service - Customer Relationship Management
by The Art Of Service- 3.4
-
![]()
![]()
![]()
![]()
![]()
19 mins on-demand video
It is no longer sufficient just to know the basics. The Customer Service Certification Pathway has been created to support students in their aim to gain relevant qualifications that practically apply to the ever-changing world of customer services. Next on the Certification Pathway is the Customer Service Intermediate Program which is made up of 8 courses....
$11.99
Customer Service - Conflict Resolution
by The Art Of Service- 3.7
-
![]()
![]()
![]()
![]()
![]()
43 mins on-demand video
It is no longer sufficient just to know the basics. The Customer Service Certification Pathway has been created to support students in their aim to gain relevant qualifications that practically apply to the ever-changing world of customer services. Next on the Certification Pathway is the Customer Service Intermediate Program which is made up of 8 courses....
$9.99
ServiceNow Certified Implementation Specialist - ITSM Exams
by PrepCert Academy- 0.0
-
![]()
![]()
![]()
![]()
![]()
These ServiceNow Certified Implementation Specialist – IT Service Management Practice Exams provide you with realistic test questions. We will prepare you for what it is like to take the real certification exam. Incident Management (25%) Problem Management (10%) Change and Release Management (25%) Knowledge Management (10%) Configuration Management Database (5%) Average Certification Salary: $96,176 (payscal[....
$12.99
Previous
