Search result for Customer experience management Online Courses & Certifications
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Management Consulting Presentations
by Asen Gyczew- 4.5
2 hours on-demand video
In management consulting you are delivering your advices, observation and analyses using presentations. You will also learn the order in which you should do things in order to deliver nice, coherent, understood by your customer presentations within the deadlines. Many people, experience also in the beginning problems in proper structuring of the whole presentation....
$11.99
Excel 101: Create Your Own CRM In Excel Masterclass
by Chris Benjamin, MBA & CFO- 4.6
3 hours on-demand video
Do The High Prices of Customer Relationship Management CRM Software Packages Make You Cringe? Have you ever wanted to take control of your sales pipeline and customer relationship management? Enter customer data (for testing and demo purposes) Chris Benjamin, MBA & CFO is a seasoned professional with over 25 years experience in accounting, finance, financial reporting, small business and CRM systems....
$11.99
Jira 7: For Developer, Administrator & Project Managers
by Packt Publishing- 4.4
6.5 hours on-demand video
Jira software is an agile project management tool that supports any agile methodology, be it scrum, Kanban, or your own unique flavor. By the end of this course, you will have developed a great working knowledge of JIRA Software, thus making your project management much more efficient. He is a design, usability, and customer experience advocate....
$9.99
Sales Training – Everyone sells!
by Lecturio GmbH- 4.5
1 hour on-demand video
He has significant experience in successfully operating at all organizational levels—from the induction phase, through first line management, and right up to board level....
$9.99
Call Center, The Essential guide
by Amas Tenumah- 3.5
32 mins on-demand video
Learn how to thrive in a call center and run a call center with the help of the experience King. If you already work in a call center this course is for youIf you are interested in call centers this course is for youIf you are interested in Customer Service or Telesales this course is for you...
$9.99
Microsoft Dynamics 365 Project Service Automation Mastery
by Online CRM Training (3E Consulting Private Limited)- 4
3.5 hours on-demand video
Microsoft Dynamics 365 Project Service Automation provides an end-to-end project management capabilities which can be utilised for almost every project and Microsoft is continuously improving the Project Service Automation (PSA). Projects & Project Management Generate Invoice To Bill Customer...
$9.99
Agile Project Management Bootcamp: Agile Project Management
by Mauricio Rubio - Agile Guru & Founder of AgileKB | AgileLee & Ureducation- 4.3
This Agile Project Management Bootcamp course will allow you to learn the Agile Way! Agile Project Management (Scrum) In Agile Project Management you deliver projects faster. In Agile Project Management you have direct input from your customer throughout the whole project. In Agile Project Management udemy you constantly reflect for improvement with sessions called Retrospectives....
$11.99
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Lean Manufacturing A-Z: Lean Operations Management
by Laurence Gartside MEng Cantab- 4.5
3.5 hours on-demand video
Lean remains the heart of continuously improving businesses of all types to remain competitive, improving profitability, improving customer experience and customer satisfaction, reducing costs and improving delivery. Inventory Management and Control Quality Management Finding Customer Value - Kano Inventory Management Visual Management Demand Management - Introduction External Demand Management Internal Demand Management...
$9.99
Understanding Business Model Canvas with real life examples
by Manish Gupta- 0.0
2.5 hours on-demand video
Business Model Canvas is strategic management and lean startup template for developing new or documenting existing business models. Qualitative – overall customer experience and outcome Customer Segments: To build an effective business model, a company must identify which customers it tries to serve. The different types of customer segments include: Various forms of customer relationships include:...
$12.99
FMCG for Management Consultants and Business Analysts
by Asen Gyczew- 4.4
3 hours on-demand video
The course is based on my 14 years of experience as a consultant in top consulting companies and as a Board Member responsible for strategy, improvement and turn-arounds in biggest companies from Retail, FMCG, SMG, B2B and services sector that I worked for....
$9.99