Total Quality Management

  • 4.4
1 hour on-demand video
$ 9.99

Brief Introduction

Towards excellence

Description

The Total Quality management course will focus on the following topics

-Quality definition

-The concept of needs

-Difference between the quality of a product and the quality of a service

-Quality pioneers

-The importance of top management commitment

-Investments in quality

-Porter five forces

-The importance of customers

-Designing Quality products and services

-Understanding perceptions and expectations

-Using quality tools

-six sigma

-Implementing a quality management system

Requirements

  • Requirements
  • Basic Business Knowledge
$ 9.99
English
Available now
1 hour on-demand video
Dany Frenn
Udemy

Instructor

Dany Frenn

  • 4.4 Raiting
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