The Telephone & Telemedicine in Clinical Medicine: An Instrument of Opportunity & Risk

Course Provided by: Harvard University, Harvard Medical School
Course Taken on: Other
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Using real-life case scenarios, this course will highlight potential areas of risk that can be eliminated or reduced to improve the outcome of clinical problems presented when encountering patients over the phone.


Course description

This HMS CME Online course is targeted to Primary Care Physicians, Physicians Assistants, Nurses, Nurse Practitioners, and Liability Insurance Carriers. This course may also be of interest to physicians who practice in Critical Care and Trauma, Emergency Medicine, Family Medicine, and Pediatrics and Adolescent Medicine.

Select the Take Course button to view additional information on the course registration page.


  • What you'll learn
  • Review standards and protocols designed to reduce malpractice suits by improving the quality of care and service provided over the telephone in office-based practice
  • Identify the areas of greatest risk in patient care
  • Identify the key elements in providing the highest quality of telephone medicine
  • Review the distinction between telephone medicine, telehealth, tele-medicine, and direct-to-consumer telemedicine
  • Describe practical tips for practitioners in non-face-to-face encounters with patients


  • The Telephone in Clinical Medicine: An Instrument of Risk and Opportunity:
  • Self-paced
  • Health & Medicine
  • English
  • Intermediate
  • Certificate of Completion
  • Other
  • $ 149
  • English
  • 12th Jun, 2019
  • 12th Jun, 2022
  • Harvard University, Harvard Medical School
  • Harvard University

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