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Supply Chain Management: A Learning Perspective

Approx. 18 hours to complete

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Course Summary

This course covers the fundamentals of supply chain management including procurement, operations and logistics, and inventory management.

Key Learning Points

Learn how to optimize supply chain operations to minimize costs and improve efficiency
Understand the importance of effective communication and collaboration with suppliers and customers
Explore strategies for managing risks and disruptions in the supply chain

Learning Outcomes

Develop a comprehensive understanding of supply chain management
Apply best practices for supply chain optimization
Effectively manage risks and disruptions in the supply chain

Prerequisites or good to have knowledge before taking this course

Basic knowledge of business operations and management
Access to a computer and internet connection

Course Difficulty Level

Intermediate

Course Format

Online
Self-paced
Video lectures
Quizzes and assignments

Similar Courses

Operations Management
Logistics and Supply Chain Management
Global Supply Chain Management

Related Education Paths

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Description

As a human being, we all consume products and/or services all the time. This morning you got up and ate your breakfast, e.g., eggs, milk, bread, fresh fruits, and the like. After the breakfast, you drove your car to work or school. At your office, you used your computer, perhaps equipped with 27” LCD monitor. During your break, you drank a cup of coffee and played with your iPhone. So on and so forth. You probably take it for granted that you can enjoy all of these products. But if you take a closer look at how each of these products can be made and eventually delivered to you, you will realize that each one of these is no short of miracle. For example, which fruit do you like? Consider fresh strawberries. In order for the strawberries to be on your breakfast table, there must be numerous functions, activities, transactions, and people involved in planting, cultivating, delivering, and consuming strawberries. Moreover, all of these functions, activities, transactions, and people are connected as an integral chain, through which physical products like strawberries themselves and virtual elements such as information and communication flow back and forth constantly. By grouping related functions or activities, we have a supply chain, comprised of four primary functions such as supplier, manufacturer, distributor, and finally consumer. A supply chain is essentially a value chain.

For the society or economy as a whole, the goal is to maximize value, i.e., to create satisfactory value without spending too much. In order to create the maximum value for the strawberry supply chain, every participant in the chain must carry out its function efficiently. In addition, all of the members must coordinate with each other effectively in order to ensure value maximization. We have to face the same issues for almost all the products and services we take for granted in our everyday life, e.g., cars, hamburgers, haircuts, surgeries, movies, banks, restaurants, and you name it! In this course, we want to understand fundamental principles of value creation for the consumers or the market. We try to answer questions like how the product or service is made, how the value-creating activities or functions are coordinated, who should play what leadership roles in realizing all these, and so on. As our course title hints, we approach all of these issues from a learning perspective, which is dynamic in nature and emphasizes long-term capability building rather than short-term symptomatic problem solving.

Outline

Re-opening Introduction
Foundation of SCM Implementation Part 1
Foundation of SCM Implementation Part 2
Learning from History,i.e., Experience Part 1
Learning from History,i.e., Experience Part 2
Learning from History,i.e., Experience Part 3

Introduction to Value, Value Creation, and Supply Chain Management
What is Supply Chain Management
Value Creation Hierarchy
What is Value Chain
Focal Company in Supply Chain Management
Value Life Cycle Part 1
Value Life Cycle Part 2
Syllabus
Introduction to Value, Value Creation, and Supply Chain Management

Management Capability
Management Capability
Controllability versus Flexibility Part 1
Controllability versus Flexibility Part 2
Tradeoff between Capabilities Part 1
Tradeoff between Capabilities Part 2
Integrating Capability
Dynamic Changes of Capability
Chain of Capability
Incremental versus Radical Improvement
Management Capabilities

Learning Perspective
Learning Capability - Basic Definition
Learning Capability - Dynamic Perspective
Learning Capability - An Example I
Learning Capability - An Example II
Learning Capability - An Example III
Cause-and-Effect Analysis
Single-loop and Double-loop Learning
Learning Dynamics - Learning Propensity Model
Learning Organization for SCM
Learning Perspective

Quality Management
Quality - Multidimensional Nature
Quality - Order Winning versus Qualifying
Quality Costs - Quality Failure
Total Quality Management
Quality Improvement Dynamics - Quality is Free?
Quality Dynamics - "Quality-Learning"
Quality - Statistical Process Control Part 1
Quality - Statistical Process Control Part 2
Quality - Process Capability
Quality Management

New Product Innovation
New Product Innovation
NPD Process - Two Approaches Part 1
NPD Process - Two Approaches Part 2
Cost-Benefit Analysis
Important Role of CFT Approach
Three Stages of Change
New Product Innovation

Supply Chain Strategy I: Structural and Infrastructural Dimensions
Formal Definition of SCM
Designing Factors - Structural Dimension Part 1
Designing Factors - Structural Dimension Part 2
Designing Factors - Infrastructural Dimension
Sustainable SC Coordination
SCM Process Strategy
To Minimize the Mismatch between Supply and Demand
Supply Chain Strategy I: Structural and Infrastructural Dimensions

Supply Chain Strategy II: Coordination for Value Creation
Supply Chain Coordination
Bullwhip Effect and Information Quality
Vendor-Managed Inventory (VMI)
Postponement
Supply Chain Strategy II: Coordination for Value Creation

Supply Chain Globalization and Sustainability
Global Supply Chain Management Part 1
Global Supply Chain Management Part 2
Value Chain Sustainability
Effective Decision Making for Global, Sustainable SCM
Managerial Insights
Supply Chain Globalization and Sustainability

Final Exam
Final Exam

Summary of User Reviews

Discover the world of supply chain management with this course on Coursera. Users have rated this course highly, praising it for its comprehensive coverage of the subject and practical approach to learning. Many users found the course content engaging and relevant to their professional needs.

Key Aspect Users Liked About This Course

The course provides a practical and comprehensive overview of supply chain management.

Pros from User Reviews

Well-structured course content
Engaging and informative lectures
Real-world examples and case studies
Interactive quizzes and assessments
Useful resources and tools provided

Cons from User Reviews

Some users found the course material too basic
The pace of the course may be too slow for some learners
Limited interaction with instructors and other students
Some technical issues reported with the platform
Course may not be relevant to all industries

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