SAP Customer Service (CS/SM) - Service Management module
- 4.3
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Brief Introduction
Real World SAP CS and SD, Repair Orders, Service Orders, Service ContractsDescription
If you want to expand your SD skill set or learn a little know yet frequently in demand SAP module then this is the place. In this exciting introduction to the SAP Customer service module you will learn all about how service management works in SAP as we cover the four primary real world service scenarios: simple service sale, service contract, in-house repairs and field service. We will review the primary objects in CS including technical objects, Repair orders, Service orders, Notifications, pricing, and resource related billing. Learn from someone who actually implements customer service at client sites every day. Includes links to config guide and relevant SAP help.
Requirements
- Requirements
- Familiarity with SAP SD is helpful but not required
John von Aspen
4.3 Raiting
SAP Customer Service (CS/SM) - Service Management module
- 4.3
-
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![]()
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Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts Learn from someone who actually implements customer service at client sites every day....
