Sales and Business Communication Skills
- 0.0
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Brief Introduction
Communicated with confidence and learn to be assertiveDescription
Sales and Business Communication Skills is suitable for anyone who wants to improve on communication skills, enhance active listening, overcome any listening blocks, understand the power of rapport, learn the small talk technique and become more assertive. You'll learn some effective techniques that you can put in practice straight away and be able to communicate with more poise and confidence. Learn the skills and tools that stick and take your interpersonal skills to whole new level.
Requirements
- Requirements
- Be willing to improve communication skills
Knowledge
- Communication components
- Non-verbal body language
- Active listening techniques
- Ways to improve active listening
- Ways to improve positive body language
- Assertion techniques
- Small talk techniques and top tips
- Building rapport
- Listening blocks
- Socratic questionning
- Common communication mistakes
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