Brief Introduction
Explore new and better ways of organising health and social care services to improve quality with this free CPD-certified course.Course Summary
Learn how to improve the quality of your organization through this comprehensive course on Quality Improvement. Discover essential tools and techniques to drive continuous improvements in your work processes and systems.Key Learning Points
- Understand the principles of quality improvement and their applications in various industries
- Learn how to identify and analyze problems in your work processes
- Discover how to implement and measure the effectiveness of quality improvement strategies
Related Topics for further study
Learning Outcomes
- Develop a comprehensive understanding of quality improvement principles
- Acquire essential skills to identify and solve problems in your work processes
- Learn how to implement and measure the effectiveness of quality improvement strategies
Prerequisites or good to have knowledge before taking this course
- Basic understanding of business operations
- Ability to use Microsoft Excel
Course Difficulty Level
Beginner to IntermediateCourse Format
- Online self-paced
- Interactive
- Video lectures
Similar Courses
- Lean Six Sigma Green Belt
- Project Management
Related Education Paths
Notable People in This Field
- Dr. W. Edwards Deming
- Joseph M. Juran
Related Books
Requirements
- The course is designed for people working in health and social care organisations such as clinicians, allied health professionals, nurses, managers or administrators. People with a general interest in health and social care organisations, such as service users and carers, may also find the course of interest to them.
Knowledge
- Complexity and quality improvement in health and social careQuality improvement theory: the Model for Improvement, an introduction to LEAN, an introduction to microsystemsEvaluating quality improvement: the lens of profound knowledge, measuring for improvementEngagement and co-productionSystems modelling and quality improvement: modelling for demand and capacity problems and computer simulation modellingMaking the case for quality improvement
Summary of User Reviews
Learn about quality improvement in this online course offered by FutureLearn. Students have provided positive feedback about the course content and the interactive nature of the program. Many users found the course to be engaging and informative.Key Aspect Users Liked About This Course
The course has engaging and informative content.Pros from User Reviews
- Interactive nature of the program
- The course is easy to navigate
- The material is presented in a clear and concise manner
- The instructors are knowledgeable and helpful
Cons from User Reviews
- The course may be too basic for some learners
- The pace of the course can be slow at times
- The course may not provide enough hands-on experience
- The course may be too general and not specific enough for certain industries
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