Professional Skills for International Business

  • 4.7
Approx. 20 hours to complete

Course Summary

This course focuses on developing professional networking skills for career success. It covers topics such as identifying and building professional relationships, leveraging social media for networking, and creating an effective personal brand.

Key Learning Points

  • Learn how to identify and build professional relationships
  • Discover the power of social media in networking
  • Develop strategies for creating an effective personal brand

Related Topics for further study


Learning Outcomes

  • Develop a professional network
  • Leverage social media for networking purposes
  • Create an effective personal brand

Prerequisites or good to have knowledge before taking this course

  • Basic understanding of social media platforms
  • Willingness to engage in networking activities

Course Difficulty Level

Beginner

Course Format

  • Online
  • Self-paced

Similar Courses

  • Professional Networking Skills
  • Business Networking for Success
  • Personal Branding

Notable People in This Field

  • Keith Ferrazzi
  • Reid Hoffman
  • Dorie Clark

Related Books

Description

This course provides insight into the key professional skills needed by managers at all levels of an organisation. You’ll learn key skills such as how to make a positive first impression; how to become a role model at work; effective time and resource management; and networking.

Outline

  • Creating A Positive First Impression
  • Introduction to the Course and Week 1
  • Creating A Positive First Impression
  • Interview with Claire Taylor | Making A Positive First Impression
  • Cialdini's Six Principles of Influence
  • Key Concept and Case Study: Interview with Oliver James | How to Build Effective Relationships
  • Interview with Michael Davis | Building Effective Relationships
  • Interview with Claire Taylor | Collaborative Relationships
  • Gary Yukl | Building Expert Power
  • Mendelow's Stakeholder Matrix
  • Verbal and non-verbal communication
  • Choosing an appropriate communication channel
  • Key Concept: The 7Cs of Communication
  • Case Study: Interview with Oliver James | Applications of the 7Cs of Communication
  • Communication across cultures |Interview with Andrew Harding
  • Global Communication | Paul Taylor
  • Week 1 Summary
  • Ted Talk | Your Body Language Shapes Who You Are
  • A Second Chance to Make the Right Impression
  • Mendelow's Stakeholder Matrix
  • CMI Checklist | Stakeholder Analysis and Management
  • CMI Checklist | Developing Trust
  • Five Questions to Identify Key Stakeholders
  • How To Improve Your Stakeholder Relationships
  • Building Expert Power
  • Albert Mehrabian
  • Understanding Non-Verbal Communication
  • The 7 Cs of Communication
  • Communicating Across Cultures
  • Communicating in the Virtual Workplace
  • Geert Hofstede
  • Further Reading: First Impressions
  • Further Reading: Communication
  • Further Reading: Relationship Building
  • Further Reading: Making A Positive First Impression
  • Week 1 Quiz
  • Becoming A Role Model In The Workplace
  • Week 2 Introduction
  • Interview with Oliver James | Becoming A Role Model In The Workplace
  • Managerial Role Models | Interview with Andrew Harding
  • Managerial Role Models | Interview with Paul Taylor
  • Aligning behaviour with organisational expectations
  • Week 2 Summary
  • The Seven Traits of a Role Model
  • How Women (and Men) Can Find Role Models When None Are Obvious
  • Professional Development Is Key To Advancing Your Career
  • Managing Your Career Like A Business
  • Ken Blanchard | Create A High-Performance, Values-Aligned Culture
  • Stonewall | Role Models
  • Women Rising | The Unseen Barriers
  • Effective Time and Resource Management
  • Week 3 Introduction
  • Interview with Mary Stiasny | Efficiency
  • Interview with Jan Cameron | Prioritisation
  • Boddy and Buchanan
  • Case Study: Interview with Stephen Hobbs | Key Stakeholders
  • Interview with Mary Stiasny | Stakeholders
  • Interview with Claire Taylor | Stakeholders
  • Interview with Graham Chase | Stakeholders
  • Case Study: Interview with Michael Davis | Stakeholder Management
  • Stakeholder Management | Interview with Paul Taylor
  • Interview with Mary Stiasny | Delegation
  • Interview with Graham Chase | Delegation
  • Week 3 Summary
  • Remote Working | A Mixed Blessing?
  • How To Defeat Procrastination
  • Urgent vs Important
  • Murphy's Ten Laws of Time Management
  • Managing Your Time Effectively
  • MoSCoW Prioritisation
  • Building collaborative relationships in four directions
  • Successful Delegation
  • Empowerment
  • Further Reading: Week 3
  • Week 3 Quiz
  • Networking
  • Week 4 Introduction
  • Key Concept: Networking
  • Case Study: Interview with Valentina Lorenzon | Key Skills in Networking
  • Interview with Claire Taylor | Networking | Part 1
  • Interview with Claire Taylor | Networking | Part 2
  • Interview with Mary Stiasny | Networking
  • Networking | Interview with Andrew Harding
  • Networking and social media
  • Key Concept: An Understanding of your Personal Brand
  • Case Study: An Understanding of your Personal Brand
  • Interview with Claire Taylor | Personal Brand
  • Case Study: Interview with Valentina Lorenzon | Personal Brand
  • Summary of Week 4 and the Course
  • Networking Planning and Preparations
  • Networking Questions
  • CMI Checklist | Networking
  • 3 Ways to Give More and Be More Proactive At A Networking Event
  • 6 Ways to Convince Your Boss That Business Travel Is Important
  • Susan Cain | Networking for Introverts
  • Learn To Love Networking
  • Further Reading: Networking
  • How To Use Social Networking
  • Personal Learning Networks | It's Who You Know

Summary of User Reviews

Read reviews for Professional Skills: Networking course on Coursera. Users found the course to be comprehensive and engaging. Many appreciated the practical tips and real-world examples provided. However, some users felt that the course lacked depth and could benefit from additional resources.

Key Aspect Users Liked About This Course

Many users appreciated the practical tips and real-world examples provided in the course.

Pros from User Reviews

  • Comprehensive coverage of networking skills
  • Engaging and interactive course material
  • Practical tips and real-world examples provided

Cons from User Reviews

  • Lacks depth in certain areas
  • Could benefit from additional resources
  • Some users found the course to be too basic
English
Available now
Approx. 20 hours to complete
David James
University of London
Coursera

Instructor

David James

  • 4.7 Raiting
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