Brief Introduction
Be prepared for the ITIL4 Foundation ExamDescription
These tests are simulations of what the real exam will be like. If you ace these practice tests, you'll be in good shape for the actual exam.
Each question has a detailed explanation and links to reference materials to support the answers which ensures accuracy of the problem solutions.
The questions will be shuffled each time you repeat the tests so you will need to know why an answer is correct, not just that the correct answer was item "B" last time you went through the test.
ITIL 4 Foundation candidates should have a good understanding of the following:
A holistic approach to the facilitation of co-creation of value with customers and other stakeholders in the form of products and services
The guiding principles of ITIL 4
The four dimensions of Service Management
Key concepts from Lean, Agile, DevOps, and why these are important to deliver business value
How ITIL practices described in ITIL 4 will maintain the value and importance provided by the current ITIL processes, whilst at the same time expand to be integrated to different areas of service management and IT, from demand to value.
What's covered in the Practice Tests:
The tests will cover all the required modules so that you will be well prepared for the ITIL4 Foundation Exam.
Wade Henderson
4 Raiting
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