Course Summary
Learn the fundamentals of negotiation in this course and gain skills that can be applied to various situations, from business deals to personal relationships.Key Learning Points
- Understand the different stages of negotiation and how to prepare for them
- Learn how to identify and prioritize interests, needs, and wants in negotiation
- Practice effective communication and active listening skills
Related Topics for further study
Learning Outcomes
- Ability to plan and conduct successful negotiations
- Improved communication and listening skills
- Confidence in handling difficult conversations
Prerequisites or good to have knowledge before taking this course
- No prior negotiation experience required
- Basic proficiency in English
Course Difficulty Level
BeginnerCourse Format
- Online self-paced course
- Video lectures
- Interactive quizzes and exercises
Similar Courses
- Advanced Negotiation Techniques
- Negotiation Mastery
Related Education Paths
Notable People in This Field
- Chris Voss
- Deepak Malhotra
Related Books
Description
This course gives you access to negotiation practical tools and best practices gathered by Professor Aurélien Colson & his team from assignments in more than seventy countries and in a wide set of sectors, be they services, industry, high tech, or public organizations.
Outline
- Negotiation strategy
- Why enrol in this MOOC on Negotiation ?
- Three dimensions of any negotiation
- Three strategic tensions
- Communication and Active Listening
- Communication and Active Speaking
- Beware of instinctive pitfalls
- Practice Quiz "Negotiation strategy"
- Negotiation preparation
- Preparation before Action
- People dimension : 3 elements to be prepared
- Problem dimension : Motivation
- Problem dimension : Solution at the table and justification
- Problem dimension : Solution away from the table
- Process dimension : 3 elements to be prepared
- Practice Quiz final
- Graded Quiz final
- Value creation & Value claiming
- What makes a good deal ?
- Why negotiation fail ?
- Negotiation on behalf of others : respecting your mandate
- Creating value
- The usual bargaining tactics (Part 1)
- The usual bargaining tactics (Part 2)
- Practice Quiz final
- Graded Quiz - Final
- Peer assessment : Negotiation Preparation & Value Creation: Lesson Choices
- Negotiation process
- How to build the right negotiation sequence ?
- Doing first things first for effective negotiation - Part 1
- Doing first things first for effective negotiation - Part 2
- Doing first things first for effective negotiation - Part 3
- Doing first things first for effective negotiation - Part 4
- Reaching the end : And how about the power balance ?
- Practice Quiz - Final
- Graded Quiz - MOOC final
Summary of User Reviews
This negotiation fundamentals course on Coursera has received positive reviews from students. Many found it to be a comprehensive and practical guide to negotiating in various settings.Key Aspect Users Liked About This Course
The course provides practical tips and techniques for negotiating effectively in a variety of situations.Pros from User Reviews
- Comprehensive and practical guide to negotiation
- Engaging and informative lectures
- Opportunities to practice negotiation skills through simulations
- Flexible learning options with online format
- Access to a supportive community of learners
Cons from User Reviews
- Some students found the course content to be basic or redundant
- Limited interaction with instructors
- Not all simulations were relevant to real-life negotiation scenarios
- Some technical issues with the online platform
- Course could benefit from more diverse perspectives and case studies
Aurélien Colson
4.7 Raiting
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