Marketing: Customer Needs and Wants

  • 4.4
Approx. 10 hours to complete

Course Summary

This course teaches you how to create a customer-centric marketing strategy that will help you meet your business goals. You will learn about customer segmentation, targeting, and positioning, as well as how to design and implement marketing campaigns that will help you reach your target audience.

Key Learning Points

  • Understand the importance of a customer-centric marketing strategy
  • Learn how to identify and target your ideal customer
  • Create effective marketing campaigns that drive results

Related Topics for further study


Learning Outcomes

  • Develop a customer-centric marketing strategy
  • Create effective marketing campaigns
  • Understand how to identify and target your ideal customer

Prerequisites or good to have knowledge before taking this course

  • Basic understanding of marketing principles
  • Familiarity with digital marketing channels

Course Difficulty Level

Beginner

Course Format

  • Self-paced
  • Online

Similar Courses

  • Marketing Analytics
  • Digital Marketing

Related Education Paths


Notable People in This Field

  • Seth Godin
  • Neil Patel

Related Books

Description

Understanding who your customers are and what they need and want is at the heart of successful marketing strategies. In this course you will explore how to identify and classify customers and the different methods that marketing professionals use to shed light on how they make purchase decisions.

Outline

  • Course Overview & Week 1
  • Introduction to the Course
  • 1.- Course Outline
  • 2.- Week 1 Overview
  • 3.- Framing Marketing Challenges, Part 1
  • 4.- Framing Marketing Challenges, Part 2
  • 5.- The Marketing Process, Part 1
  • 6.- The Marketing Process, Part 2
  • 7.- Segmentation, Part 1
  • 8.- Segmentation, Part 2
  • 9.- Segmentation Part 3
  • 10.- Segmentation Part 4
  • 11.- Marketing Research, Part 1
  • 12.- Marketing Research, Part 2
  • 13.- Marketing Research, Part 3
  • 14.- Targeting and Positioning, Part 1
  • 15.- Targeting and Positioning, Part 2
  • Syllabus
  • About Week 1
  • Required Reading
  • Week 1 Quiz Solutions Key
  • Week 1
  • Week 2: Product, Pricing & Channel Design
  • 1.- Week 2 Intro
  • 2.- Product Definition, Part 1
  • 3.- Product Definition, Part 2
  • 4.- Estimating Product Demand, Part 1
  • 5.- Estimating Product Demand, Part 2
  • 6.- Managing Products, Part 1
  • 7.- Managing Products, Part 2
  • 8.- Managing Products, Part 3
  • 9.- Pricing Fundamentals, Part 1
  • 10.- Pricing Fundamentals, Part 2
  • 11.- Pricing Fundamentals, Part 3
  • 12.- Pricing Fundamentals, Part 4
  • 13.- Pricing Fundamentals, Part 5
  • 14.- Channel Design, Part 1
  • 15.- Channel Design, Part 2
  • 16.- Channel Management
  • 17.- Week 2 Recap
  • About Week 2
  • Required Reading
  • Week 2 Quiz Solution Key
  • Week 2
  • Week 3: Building Strong Brands
  • 1.- Week 3 Intro
  • 2.- Defining Brands
  • 3.- What Things Can Be Branded?
  • 4.- Why Are Brands Important?, Part 1
  • 5.- Why Are Brands Important?, Part 2
  • 6.- The Value of a Brand, Part 1
  • 7.- The Value of a Brand, Part 2
  • 8.- Brand Equity
  • 9.- The Branding Process, Part 1
  • 10.- The Branding Process, Part 2
  • 11.- Brand Extensions, Part 1
  • 12.- Brand Extensions, Part 2
  • 13.- Week 3 Recap
  • About Week 3
  • Week 3 Quiz Solution Key
  • Week 3
  • Week 4: Communication Strategy
  • 1.- Week 4 Intro
  • 2.- Communications Framework
  • 3.- Mission And Market
  • 4.- Map The Decision Making Process, Part 1
  • 5.- Map The Decision Making Process, Part 2
  • 6.- Message and Content
  • 7.- Media, Part 1
  • 8.- Media, Part 2
  • 9.- Measurement
  • 10.- Week 4 Recap
  • Conclusion to the Course
  • About Week 4
  • Week 4 - Part 1

Summary of User Reviews

This marketing course received great reviews, with users praising its practical approach and engaging material. Many found it to be a valuable resource for both beginners and professionals in the field.

Key Aspect Users Liked About This Course

The practicality and real-world application of the course materials.

Pros from User Reviews

  • Engaging and informative content.
  • Useful for both beginners and professionals.
  • Practical and applicable to real-world scenarios.
  • Well-structured and easy to follow.
  • Instructor is knowledgeable and engaging.

Cons from User Reviews

  • Some users felt that the material was too basic for their level of expertise.
  • A few users found the pace of the course to be slow.
  • Some felt that the course lacked depth in certain areas.
  • A few users had technical issues with the platform.
  • The length of the course may be too long for some users.
English
Available now
Approx. 10 hours to complete
Mario Capizzani
IESE Business School
Coursera

Instructor

Mario Capizzani

  • 4.4 Raiting
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