Management Fundamentals

  • 4.7
Approx. 7 hours to complete

Course Summary

This course provides healthcare administrators with the fundamental knowledge and skills to effectively manage healthcare organizations. Topics include healthcare delivery models, financial management, human resources, and quality improvement.

Key Learning Points

  • Learn how to navigate the complex healthcare industry
  • Develop financial management skills specific to healthcare organizations
  • Understand the importance of quality improvement in healthcare
  • Explore strategies for managing human resources in healthcare

Related Topics for further study


Learning Outcomes

  • Develop a comprehensive understanding of healthcare delivery models
  • Demonstrate financial management skills specific to healthcare organizations
  • Implement quality improvement strategies in a healthcare setting

Prerequisites or good to have knowledge before taking this course

  • Basic understanding of healthcare industry
  • Familiarity with healthcare terminology

Course Difficulty Level

Intermediate

Course Format

  • Online
  • Self-paced
  • Video lectures
  • Quizzes and assignments

Similar Courses

  • Healthcare Operations Management
  • Managing Healthcare Delivery
  • Healthcare Finance and Financial Management

Related Education Paths


Notable People in This Field

  • Surgeon, Writer, and Public Health Researcher
  • Former Administrator of the Centers for Medicare and Medicaid Services

Related Books

Description

People are the most valuable asset of any business, but they are also the most unpredictable, and the most difficult asset to manage. And although managing people well is critical to the health of any organization, most managers don't get the training they need to make good management decisions. Now, award-winning authors and renowned management Professors Mike Useem and Peter Cappelli of the Wharton School have designed this course to introduce you to the key elements of managing people. Based on their popular course at Wharton, this course will teach you how to motivate individual performance and design reward systems, how to design jobs and organize work for high performance, how to make good and timely management decisions, and how to design and change your organization’s architecture. By the end of this course, you'll have developed the skills you need to start motivating, organizing, and rewarding people in your organization so that you can thrive as a business and as a social organization.

Outline

  • Motivation and Reward
  • Introduction
  • Motivation
  • Motivation: Agency Theory Examples
  • Designing Incentive Systems
  • Hiring
  • Managing Performance and the Appraisal Process
  • Reading: PDFs of Module 1 Slides
  • Managing Performance, Motivation, and Hiring Quiz
  • Task, Jobs, and Systems of Work
  • Tasks vs. Jobs
  • How to Design Jobs
  • Drawbacks and Rethinking Job Design
  • Engineers and Psychologists: A Battle for Designing Jobs
  • Lessons from the Japanese and Auto Industries
  • Systems of Work
  • PDFs of Module 2 Slides
  • Tasks and Designing Jobs Quiz
  • Making Good and Timely Management Decisions
  • Good and Timely Decisions
  • Making a Good and Timely Decision
  • Making a Good and Timely Decision - US Examples
  • Another Example: Fighting a Fire
  • After Action Review and Summary
  • PDFs of Module 3 Slides
  • Decision Making Quiz
  • Designing and Changing the Organization's Architecture
  • Designing and Changing Architecture: Hausser Food Example
  • Performance: Pay and Promotion
  • Organizational Design
  • David Pottruck and Charles Schwab Example
  • Managing People
  • Manager's Template for Human and Social Capital
  • PDFs of Module 4 Slides
  • Organization Design, Architecture, and Managing Quiz

Summary of User Reviews

This course on management fundamentals for healthcare administrators has received positive reviews from many users. The course provides valuable insights into the healthcare industry and its management. One key aspect that many users thought was good is the practical examples used throughout the course.

Pros from User Reviews

  • Valuable insights into healthcare industry management
  • Practical examples used throughout the course
  • Engaging and knowledgeable instructors
  • Flexible scheduling options
  • Great networking opportunities

Cons from User Reviews

  • Some of the coursework can be repetitive
  • Limited interaction with instructors
  • Course material may not be applicable to all healthcare settings
  • Some users found the course to be too basic
  • The cost may be prohibitive for some students
English
Available now
Approx. 7 hours to complete
Michael Useem, Peter Cappelli
University of Pennsylvania
Coursera

Instructor

Michael Useem

  • 4.7 Raiting
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