Making the Case for Robotic Process Automation

  • 4.1
Approx. 5 hours to complete

Course Summary

This course covers the basics of Robotic Process Automation (RPA), including its benefits, tools, and implementation. You'll also learn how to identify and evaluate RPA opportunities and develop a strategy for successful implementation.

Key Learning Points

  • Understand the benefits of RPA and how it can improve business processes
  • Identify and evaluate RPA opportunities within an organization
  • Learn how to develop a successful RPA implementation strategy

Related Topics for further study


Learning Outcomes

  • Understand the fundamentals of Robotic Process Automation
  • Identify and evaluate RPA opportunities within an organization
  • Develop a successful RPA implementation strategy

Prerequisites or good to have knowledge before taking this course

  • Basic understanding of business processes
  • Familiarity with automation tools and technologies

Course Difficulty Level

Intermediate

Course Format

  • Self-paced
  • Online

Similar Courses

  • Business Analytics and Digital Transformation
  • Digital Marketing

Related Education Paths


Notable People in This Field

  • President and CTO, StarCIO
  • Senior Vice President, Research, Gartner

Related Books

Description

Overview

Outline

  • Making the Case for Robotic Process Automation
  • Welcome to the Course
  • Making the Case for Robotic Process Automation - Leveraging Digital Transformation to Drive Value
  • RPA: Concepts, Importance, and Definitions
  • Definition of RPA
  • Levels of Automation
  • Overview of the Basic Concepts Behind Robotic Process Automation
  • Discussion Prompt Debrief - Overview of the Basic Concepts Behind Robotic Process Automation
  • Six Sigma
  • Discussion Prompt Debrief - Six Sigma
  • Concepts of Robotic Process Improvement
  • Application of the RPA Process
  • RPA Candidates
  • Applying Automation
  • Steps in Applying Automation
  • Data Transformation
  • RPA Use Case
  • Exercise - Identifying Data Elements
  • RPA Candidate Processes
  • Making the Case for RPA - Summary
  • Quiz #1
  • Quiz #2
  • Quiz #3
  • Quiz #4
  • Quiz #5
  • Quiz #6
  • Quiz #7
  • Quiz #8
  • Quiz #9
  • Exam
  • Building An RPA Business Case
  • Introduction to Building an RPA Business Case
  • Building An RPA Business Case
  • Key Steps to Build a Business Case
  • Assess Requirements
  • Identify Processes for RPA
  • Assess Key Risks
  • Gain Commitment and Support
  • Controls and Security
  • Methodology and Tool Choice
  • POC Does Not Achieve Desired Results
  • Define Alternatives
  • Develop a Proof of Value
  • Discussion Prompt Debrief - Develop a Proof of Value
  • Prioritization Considerations
  • Discussion Prompt Debrief - Prioritization Considerations
  • Define Success Metrics and Assess Impact
  • Assess Impact: Revenue
  • Define the Roadmap
  • Build a Plan
  • RPA Tool Decision Criteria
  • Document the Process
  • Ongoing Process Capture Process
  • Operating Model Approach
  • Discussion Prompt Debrief - Operating Model Approach
  • Operating Model Approach - People & Key Roles
  • Ability to Scale Processes
  • Operating Model Approach - Process
  • Execute a POC
  • Test and Validate
  • Evaluate Results
  • Aim for Continuous Improvement
  • Strategic Road Map and Summary
  • Key Lessons To Learn
  • Quiz #1
  • Quiz #2
  • Quiz #3
  • Quiz #4
  • Quiz #5
  • Quiz #6
  • Quiz #7
  • Quiz #8
  • Exam

Summary of User Reviews

Learn about Robotic Process Automation in this course on Coursera. Users have given positive feedback on the course's practicality and real-world examples. However, some have mentioned the need for more in-depth technical instruction and the high cost of certification.

Key Aspect Users Liked About This Course

practicality and real-world examples

Pros from User Reviews

  • Course provides hands-on experience with RPA software
  • Instructors use real-world examples to illustrate concepts
  • Course content is up-to-date with current industry trends

Cons from User Reviews

  • Certification can be expensive for some users
  • Some users feel that technical instruction could be more in-depth
  • Course may be too basic for those with prior RPA knowledge
English
Available now
Approx. 5 hours to complete
AICPA
Association of International Certified Professional Accountants
Coursera

Instructor

AICPA

  • 4.1 Raiting
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