Lesson | Understand and Be Understood on the Phone
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Course Summary
In this course, you will learn how to communicate effectively on the phone, both as a caller and receiver. You will learn techniques to understand and be understood, and develop confidence in phone conversations.Key Learning Points
- Understand the importance of tone, pace, and clarity in phone conversations
- Use active listening techniques to improve understanding and avoid misunderstandings
- Develop confidence in making and receiving phone calls
Job Positions & Salaries of people who have taken this course might have
- USA: $30,000 - $45,000
- India: INR 200,000 - INR 500,000
- Spain: €18,000 - €25,000
- USA: $30,000 - $45,000
- India: INR 200,000 - INR 500,000
- Spain: €18,000 - €25,000
- USA: $25,000 - $45,000
- India: INR 150,000 - INR 500,000
- Spain: €14,000 - €23,000
- USA: $30,000 - $45,000
- India: INR 200,000 - INR 500,000
- Spain: €18,000 - €25,000
- USA: $25,000 - $45,000
- India: INR 150,000 - INR 500,000
- Spain: €14,000 - €23,000
- USA: $35,000 - $75,000
- India: INR 250,000 - INR 900,000
- Spain: €24,000 - €40,000
Related Topics for further study
Learning Outcomes
- Understand the importance of tone and pace in phone conversations
- Use active listening techniques to improve understanding and avoid misunderstandings
- Develop confidence in making and receiving phone calls
Prerequisites or good to have knowledge before taking this course
- Access to a phone
- Basic English language proficiency
Course Difficulty Level
BeginnerCourse Format
- Online self-paced course
- Video lectures
- Interactive quizzes
Similar Courses
- Effective Business Writing
- Professional Communication Essentials
- Customer Service Fundamentals
Related Education Paths
Related Books
Description
This lesson is part of a full course, Speak English Professionally: In Person, Online & On the Phone. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course.
By the end of this lesson, you will be able to: - Compare pronunciation differences between "can"and "can't" - Produce accurate pronunciation for numbers in English
Outline
- Lesson | Understand and Be Understood on the Phone
- Key Pronunciation - Can/Can't & Numbers
- Understand and Be Understood on the Phone
- Learning Objectives
- Practice Stress
- Check Your Knowledge
Summary of User Reviews
This course on phone communication skills is highly recommended by many users. They found it to be very helpful in improving their communication skills on the phone. One key aspect that many users thought was good is the practical tips and examples provided in the course.Pros from User Reviews
- Practical tips and examples provided in the course
- Easy to understand and follow
- Useful for both personal and professional communication
Cons from User Reviews
- Some users found the course to be too basic
- Not enough focus on advanced communication techniques
- Some users found the course to be repetitive
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