Brief Introduction
Get the skills you need to pursue an entry-level position as an IT help desk technicianDescription
The skills you need to follow an entry-level position as an IT help desk technician. This course is an ideal starting point for job seekers wishing to undertaking into the field of technical support or seeking to strengthen their overall technical skills. It covers the fundamental IT help desk responsibilities including software installation networking, and troubleshooting.
Learn about removing software from a computer, networking through the command line, joining computers to a domain, and more the following topics are covered
Customer service for IT
Installing and uninstalling software
Networking basics
Workgroups
Joining domains
Troubleshooting
Demos Labs:
Dual Boot Ubuntu and windows 10 demo
Useful Ubuntu 18 commands demos
Very important Demo for Ubuntu
Install LAMP stack (Apache,mysql,Linux,php)
Linux very useful commands demo
Requirements
- Requirements
- Oracle virtual box and Windows 10 and Windows 2016 Domain Controller
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