Leading Diverse Teams & Organizations

  • 4.7
Approx. 22 hours to complete

Course Summary

This course teaches you how to effectively lead a diverse team and organization by understanding and managing cultural differences. You will learn to create an inclusive work environment that values diversity and promotes collaboration.

Key Learning Points

  • Understand the importance of cultural intelligence in leading diverse teams
  • Learn to identify and manage cultural differences in the workplace
  • Develop strategies to create an inclusive work environment

Related Topics for further study


Learning Outcomes

  • Develop cultural intelligence skills to lead diverse teams effectively
  • Create an inclusive work environment that values diversity
  • Identify and manage cultural differences in the workplace

Prerequisites or good to have knowledge before taking this course

  • No prior knowledge or experience required
  • Open to anyone interested in learning about leading diverse teams and organizations

Course Difficulty Level

Intermediate

Course Format

  • Online Self-Paced
  • Flexible Deadlines
  • Approximately 18 hours to complete

Similar Courses

  • Diversity and Inclusion in the Workplace
  • Managing Diverse Teams for Success
  • Leading with Effective Communication

Related Education Paths


Notable People in This Field

  • Risha Grant
  • David Livermore

Related Books

Description

In this new course, you'll gain evidence-based knowledge and practical tools to help you design and lead diverse, equitable, and inclusive (DEI) teams and organizations. Whatever your background, and wherever in the world you may be, you’ll gain tools to accelerate your personal journey to lead diverse teams and organizations. This program is specifically designed to accommodate learners from different backgrounds (gender, race, country of origin, etc) as well as different starting knowledge points (new to the topic or social justice warriors). In the course, you’ll learn to better understand yourself and your personal identity in the workplace and gain new skills to identify privilege, implicit bias, and microaggressions in your organization and to take action as an active ally and change advocate. After hearing from experts representing a diverse array of real-world perspectives, you’ll understand best practices for equitable organizational processes and norms and inclusive behavioral practices in teams. Finally, you'll learn about best practices for organizational DEI strategy, including the role of metrics in DEI work and how DEI work can be integrated into the heart of an organization. At the end of the course, you’ll create a DEI action plan which you can apply to your own life and workplace.

Knowledge

  • Understand when and why diversity benefits teams and organizations.
  • Design equitable organizational processes.
  • Develop behavioral skills to promote inclusive team environment.

Outline

  • Week 1 Diversity and Our Mindset
  • Course Introduction
  • Launch Your Own DEI Journey
  • Week 1 Introduction
  • The Diversity Bonus
  • Identity at Work
  • A Growth Mindset on DEI
  • How Can Bias Impact My Decisions?
  • Addressing Unconscious Bias
  • Week 1 Recap & Action Plan Instructions
  • Community Engagement Rules
  • Pre-Course Survey
  • A Brief Introduction to the Action Plan Workbook
  • Giving & Receiving Feedback
  • How Diversity Makes Us Smarter
  • [Video] Identity Challenges at Work
  • Intersectionality
  • Black Experiences
  • White Experiences
  • Female Experiences
  • Male Experiences
  • Non-Binary Experiences
  • LGBTQIA+ Experiences
  • Parental Experiences
  • Global Experiences
  • Disability Experiences
  • [Video] A Growth Mindset Around DEI
  • Implicit Attitude Test
  • [Video] Implicit Bias: Peanut Butter, Jelly, and Racism
  • An Overview of How to Grow on DEI
  • [Video] Developing a Growth Mindset
  • Week 2 Personal Diversity Challenges
  • Week 2 Introduction
  • Why Bias Matters
  • How Bias Manifests in Structural Inequalities
  • Different Types of Structural Inequalities
  • Actions to Take to Become Anti-Bias
  • Skills for Difficult Conversations About Diversity and Bias
  • Week 2 Recap and Action Plan Instructions
  • Why Stereotypes Matter
  • [Video] What is Privilege Demonstration
  • Privilege and Oppression
  • [Video] Legos and the 4 I's of Oppression
  • [Video] Journeys in Anti-Bias: Anti-Racism
  • Being an Ally
  • [Video] 5 Tips for Being an Ally
  • [Video] How to Lead Tough Conversations
  • [Video] Nonviolent Communication for Tough Conversations
  • [Video] Eliminating Microaggressions
  • Scripts for Calling Out vs Calling In
  • A Guide to Responding to Microaggressions
  • Microinterventions for Microaggressions
  • Worksheet Responses for Responding to Bias and Microaggressions
  • Week 3 Organizational Equity
  • Week 3 Introduction
  • DEI in Organizations
  • An Introduction to Organizational Equity
  • Removing Bias in Personnel Decisions
  • Introduction to Measuring and Publishing DEI Metrics
  • Week 3 Recap and Action Plan Instructions
  • [Video] Chief Diversity Officer at Ebay on Humanising D&I
  • Building DEI Systematically into Your Organization
  • Achieving Meritocracy in the Workplace
  • The Importance of DEI Metrics
  • [Video] Measuring What Matters in Gender Diversity
  • [Video] An Analytical Perspective on Diversity
  • Week 4 Team Inclusion
  • Week 4 Introduction
  • Designing & Leading Inclusive Teams
  • Week 4 Recap and Action Plan Instructions
  • Leading DEI Change in Your Organization
  • Course Recap and Final Assignment Instructions
  • [Video] Inclusion at Work
  • [Video] The Science of Inclusion
  • Intersectionality and Inclusion
  • Inclusion in the Remote Environment
  • How to Have More Inclusive Meetings over Zoom
  • Inclusive Team Leadership Readings & Video
  • Toward Equitable and Inclusive Meetings
  • Post-Course Survey
  • Certificate Quiz

Summary of User Reviews

This course on leading diverse teams and organizations has received positive reviews from users. Many have appreciated the practical approach taken and found the insights and strategies to be useful.

Key Aspect Users Liked About This Course

Practical approach

Pros from User Reviews

  • Insights and strategies are useful
  • Engaging and thought-provoking
  • Well-structured and easy to follow
  • Great instructor and expert guest speakers
  • Good balance of theory and real-world examples

Cons from User Reviews

  • Some content overlaps with other courses
  • Not enough depth on certain topics
  • Lack of interaction and feedback from instructors
  • Some users found the content too basic
  • Price is considered high by some
English
Available now
Approx. 22 hours to complete
Lindred Greer
University of Michigan
Coursera

Instructor

Lindred Greer

  • 4.7 Raiting
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