Brief Introduction
Resolving conflict the better way.Description
How to resolve conflict, make better deals and satisfy customers.
Becoming a master of negotiation is crucial for busy executives who need to control complex situations every day whether it’s getting the salary you want or a deal you need.
Negotiations are seen as a contest of wills in which power determines the outcome, each party fights it out until there’s a winner and a loser, but this approach produces short-term results and leaves both sides exhausted, resentful and dissatisfied.
Win – Win is an attitude not an out come
This highly intensive training course will provide you with an effective, efficient and principled negotiation style that will produce agreements to meet the needs of both parties and ensure we all win.
Requirements
- Requirements
- None
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