Course Summary
Learn the ins and outs of operations management with the Wharton School's online course. Gain practical tools and techniques to improve your organization's productivity and efficiency.Key Learning Points
- Understand the fundamentals of operations management
- Learn how to design and improve processes for maximum efficiency
- Discover how to manage the supply chain and inventory
- Explore the role of technology in operations management
- Gain insights into the latest trends and innovations in the field
Job Positions & Salaries of people who have taken this course might have
- USA: $82,000
- India: ₹1,200,000
- Spain: €40,000
- USA: $82,000
- India: ₹1,200,000
- Spain: €40,000
- USA: $86,000
- India: ₹1,500,000
- Spain: €45,000
- USA: $82,000
- India: ₹1,200,000
- Spain: €40,000
- USA: $86,000
- India: ₹1,500,000
- Spain: €45,000
- USA: $72,000
- India: ₹800,000
- Spain: €35,000
Related Topics for further study
- Operations Management
- Process Improvement
- Supply Chain Management
- Inventory Management
- Technology in Operations
Learning Outcomes
- Develop the skills to optimize processes and improve efficiency
- Learn to manage the supply chain and inventory for maximum effectiveness
- Gather insights into the latest trends and innovations in operations management
Prerequisites or good to have knowledge before taking this course
- Basic understanding of business concepts
- Proficiency in English
Course Difficulty Level
IntermediateCourse Format
- Online
- Self-paced
Similar Courses
- Six Sigma and Lean: Quantitative Tools for Quality and Productivity
- Supply Chain Management
- Project Management: The Basics for Success
Related Education Paths
Notable People in This Field
- Eli Goldratt
- W. Edwards Deming
Related Books
Description
Learn to analyze and improve business processes in services or in manufacturing by learning how to increase productivity and deliver higher quality standards. Key concepts include process analysis, bottlenecks, flows rates, and inventory levels, and more. After successfully completing this course, you can apply these skills to a real-world business challenge as part of the Wharton Business Foundations Specialization.
Outline
- Introduction
- Course Logistics
- Four Dimensions of Operational Performance
- Trade-offs and the Efficient Frontier
- Module 1 - Introduction: Lecture Slides (PDF)
- Process Analysis
- Flow Rate, Inventory, and Flow Time
- Finding the Bottleneck
- Labor Cost and Labor Utilization
- Little’s Law
- Inventory Turns
- Make to Stock vs Make to Order / Reasons for Inventory
- Dealing with Multiple Flow Units
- Review of Process Analysis
- Module 2 Practice Problem: Atlas Inc (video)
- Module 2 Practice Problem: Multiple Flow Units (video)
- Module 2 - Process Analysis: Lecture Slides (PDF) and Excel Template
- Module 2 Practice Problems (PDF) and Solutions
- Homework Assignment: Module 2 - Process Analysis
- Final Exam - Module 2
- Productivity
- Intro to Productivity, Taylorism
- The Seven Sources of Waste
- Financial Value of Productivity
- Key Performance Indicators and KPI Trees
- Overall Equipment Effectiveness
- Takt Time
- Quartile Analysis
- Productivity Ratios
- Review of Productivity
- Module 3 Practice Problem: Dr. Peters (video)
- Module 3 Practice Problem: Assign Tasks to Workers (video)
- Module 3 - Productivity: Lecture Slides (PDF) and Excel Files
- Module 3 Practice Problems (PDF) and Solutions
- Homework Assignment: Module 3 - Productivity
- Final Exam - Module 3
- Quality
- Reasons for Defects
- Quality and Flow
- Six Sigma
- Control Charts
- Jidoka
- Problem Solving
- Toyota Production System
- Module 4 Review
- Module 4 Practice Problem: Assembly Tolerances (video)
- Module 4 Practice Problem: Security Check (video)
- Module 4 - Quality: Lecture Slides (PDF) and Excel Files
- Module 4 Practice Problems (PDF) and Solutions
- Homework Assignment: Module 4 - Quality
- Final Exam - Module 4
Summary of User Reviews
Discover best practices for all aspects of operations management, from productivity, quality management, and supply chain management to capacity planning and more. This course from Wharton School of the University of Pennsylvania has received positive feedback from users.Key Aspect Users Liked About This Course
Many users found the course to be comprehensive and covers a wide range of topics, providing practical applications for each concept.Pros from User Reviews
- Well-structured course with clear explanations
- Great supplementary materials and resources
- Instructors are knowledgeable and engaging
- Real-world examples and case studies provided
- Applicable to a variety of industries and job roles
Cons from User Reviews
- Some users found the course to be too basic and lacking in depth
- The course can be time-consuming and requires a lot of effort to complete
- Limited interaction with instructors and other students
- No official certification or credential awarded upon completion
- Some technical issues with the platform and video lectures
Christian Terwiesch
4.4 Raiting
Build a Realtime App with React Hooks and GraphQL
- 3.7
-
![]()
![]()
![]()
![]()
![]()
Master the latest and greatest features in React within the context of a full-stack, real-world app Want to build real-world, full-stack apps with React Hooks?...
Building PHP RESTful Web Services
- 3.5
-
![]()
![]()
![]()
![]()
![]()
Learn to structure RESTful web services with Silex PHP 7 has modernized the way developers write code, simplifying various operations and adding support for several more....
Introduction to Translation Project Management
- 4.4
-
![]()
![]()
![]()
![]()
![]()
A practical introduction to translation project management. This course is for people who have just started working as a translation project manager or will...
Planning for Climate Change in African Cities
- 4.8
-
![]()
![]()
![]()
![]()
![]()
Climate change poses a threat to economic growth and long-term prosperity of many countries around the world. Addressing climate change offers possibilities for low-carbon development....
