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Influencing People

Approx. 10 hours to complete

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Course Summary

Learn how to effectively influence people in both personal and professional settings with this course. Discover techniques for building relationships, communicating effectively, and gaining trust.

Key Learning Points

Understand the psychology behind why people make certain decisions
Learn how to build rapport and establish trust with others
Develop effective communication skills for better influence

Learning Outcomes

Understand the psychology behind human decision-making
Develop effective communication and relationship-building skills
Learn how to influence and persuade others in a positive way

Prerequisites or good to have knowledge before taking this course

No prior knowledge or experience required
A willingness to learn and apply new techniques

Course Difficulty Level

Intermediate

Course Format

Self-paced
Online
Video lectures

Similar Courses

Effective Communication
Negotiation and Conflict Resolution
Leadership and Emotional Intelligence

Related Education Paths

Notable People in This Field

Dale Carnegie
Simon Sinek
Brené Brown

Related Books

Description

This course will improve your ability to influence people in situations where you cannot use formal authority. You will learn about effective ways to build, develop, and sustain a power base in your organization. You will also learn influence tactics that enable you to be more persuasive and influential in working with your superiors, peers, and even subordinates. In addition, you will learn how to build and maintain high-quality relationships to further maximize your informal power and ability to influence others. Importantly, you will distinguish between influence and manipulation and learn how to protect yourself from the unwanted influence of others.

The influence strategies you learn in this course will make you a more confident and influential leader, presenter, and decision-maker. You will more effective in pitching business ideas to your superiors, influencing customers, and building coalitions across stakeholders. This course will not only give you strategic guidance on how to develop and maintain your network for influence and power, but we will also equip you with specific tactics and strategies that are proven to work for gaining power and influencing people.

Outline

Building Your Base of Power
01.01 - Welcome
01.02 - What You Will Learn in this Course
01.03 - Defining Power in Organizations
01.04 - The Benefits of Power
01.05 - The Dark Side of Power (Part 1)
01.06 - The Dark Side of Power (Part 2)
01.07 - Bases of Power: Structural, Personal and Cognitive (Part 1)
01.08 - Bases of Power: Structural, Personal and Cognitive (Part 2)
01.09 - Strategies for Building Structural Power (Part 1)
01.10 - Strategies for Building Structural Power (Part 2)
01.11 - Strategies for Building Your Personal Power
01.12 - Strategies for Building Your Cognitive Power
01.13 - With Power Comes Responsibility
01.14 - Recap: Building Your Base of Power
Help us learn more about you!
Youtube links
Notice for Auditing Learners: Assignment Submission
Building Your Base of Power

Influencing People Without Relying on Formal Authority
02.01 - Social Proof
02.02 - Informal Influence and Power
02.03 - Authority and Influence
02.04 - Cognitive Biases and Influence
02.05 - Liking, Scarcity, and Reciprocity
02.06 - Message, Speech, and Influence
02.07 - Non-verbal Influence
02.08 - Time of Day & Influence
02.09 - Your Influence Toolkit
Social Proof Videos
Introduction to Jeff Brodsky, Chief Human Resources Officer at Morgan Stanley
Stanley Milgram Video
Alex Laskey Opower Video
Hans Rosling TED Talk
Handshake video
Influencing People Without Relying on Formal Authority

Developing High‐Quality Relationships to Enhance Influence and Power
03.01 - Networks and Power
03.02 - Power and Dependence
03.03 - Resources in Social Exchange
03.04 - Jeff Brodsky on Building Relationships (Part 1)
03.05 - Jeff Brodsky on Building Relationships (Part 2)
03.06 - John Beilein on Building Relationships (Part 3)
03.07 - Building a Reputation
03.08 - Energy and Influence
03.09 - Building Relationships for Influence
03.10 - Building Influence From Day #1 on the Job
Introduction to John Beilein, Head Coach, University of Michigan Men's Basketball Team
Developing High‐Quality Relationships to Enhance Influence and Power

Protect Yourself from Unwanted Influence
04.01 - Why You Must Protect Yourself and Your Team
04.02 - The Difference Between Influence and Manipulation
04.03 - What is the Difference Between Influence and Manipulation
04.04 - Strategies and Tactics: Minimize Biases That Allow Others to Influence
04.05 - Strategies and Tactics: Flip the Influence Tactic
04.06 - Strategies and Tactics: Reframing the Power Relationship
04.07 - Protecting Yourself from Others' Manipulation
04.08 - Recap: Protecting Yourself from Unwanted Influence
Post-course Survey
Keep Learning with Michigan Online!
Protect Yourself from Unwanted Influence

Summary of User Reviews

Key Aspect Users Liked About This Course

The course provides practical techniques that can be applied immediately in real-life situations.

Pros from User Reviews

Practical and applicable techniques
Engaging and insightful content
Experienced and knowledgeable instructor
Great value for the price
Flexible schedule and self-paced learning

Cons from User Reviews

Some materials may be repetitive
Not suitable for advanced learners
Limited interaction with the instructor
No opportunity for hands-on practice
Not all topics are covered in depth

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