Brief Introduction
This is your path to a career in IT. In this program, you’ll learn in-demand skills that will have you job-ready in less than 6 months. No degree or experience required.Course Summary
This professional certificate program by Google teaches the foundational skills needed for entry-level IT support positions. The program includes hands-on labs and interactive assessments, as well as real-world scenarios to help you develop the skills you need to succeed in the IT field.Key Learning Points
- Learn how to troubleshoot and solve technical problems
- Gain knowledge in networking, operating systems, system administration, and security
- Develop important soft skills such as communication and problem-solving
Related Topics for further study
Learning Outcomes
- Understand the basics of IT support and how to troubleshoot technical issues
- Gain knowledge in networking, operating systems, system administration, and security
- Develop important soft skills such as communication and problem-solving
Prerequisites or good to have knowledge before taking this course
- No previous experience required
- Basic computer skills
Course Difficulty Level
BeginnerCourse Format
- Online
- Self-paced
Similar Courses
- IBM Data Science Professional Certificate
- AWS Certified Solutions Architect Associate
Related Education Paths
Notable People in This Field
- Mattias Geniar
- Tara Mann
Related Books
Description
Prepare for a career in the high-growth field of IT, no experience or degree required. Get professional training designed by Google and get on the fast-track to a competitively paid job. There are 340,500 U.S. job openings in IT and a $50,800 average entry-level salary in IT support.Âą
Over 5 courses, learn in-demand skills that prepare you for an entry-level job. At under 10 hours per week, you can complete the certificate in less than 6 months. Upon completion, you can directly apply for jobs with Google and over 130 U.S. employers, including Walmart, Best Buy, and Astreya.
Since the IT Support Certificate launched in 2018, 82% of graduates have reported a positive career outcome like a new job, promotion, or raise within 6 months.²
This program also prepares you for the CompTIA A+ exams, the industry standard certification for IT—you’ll earn a dual credential when you complete both.
This program is ACE® approved—when you complete, you can earn up to 12 college credits, the equivalent of 4 associate degree-level courses.
If you’re interested in building on your IT foundations, check out the Google IT Automation with Python Professional Certificate.
Check out all Google Career Certificates here. Now $39 (save $10)!
ÂąBurning Glass: Labor Insight (Last 12 Months: 2/1/20 - 1/31/21)
²Coursera Learner Outcome Survey, all time for Google IT Support Certificate. Data is collected via on-platform surveys or email and is cumulative from 1/18 - 1/21.
Summary of User Reviews
The Google IT Support Professional Certificate received high praise from users for its comprehensive content and hands-on approach to learning. Many users found the program to be an excellent way to gain practical skills and prepare for a career in IT.Key Aspect Users Liked About This Course
Hands-on approach to learningPros from User Reviews
- Comprehensive content
- Hands-on learning
- Good preparation for IT career
- Flexible scheduling
- Great value for the price
Cons from User Reviews
- Some technical difficulties with the platform
- Lack of instructor interaction
- Not enough depth in certain topics
- Limited networking opportunities
- No certification included
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