Course Summary
This course teaches the fundamentals of feedback, including how to give and receive feedback effectively. Students will learn how to use feedback to improve their personal and professional relationships.Key Learning Points
- Understand the value of feedback and its role in personal and professional growth
- Develop effective feedback giving and receiving skills
- Explore various types of feedback and their applications
Related Topics for further study
Learning Outcomes
- Gain a deeper understanding of the importance of feedback
- Develop skills to give and receive feedback effectively
- Learn how to apply feedback in personal and professional settings
Prerequisites or good to have knowledge before taking this course
- No prior knowledge or experience is required
- Access to a computer and internet connection
Course Difficulty Level
BeginnerCourse Format
- Self-paced
- Online
Similar Courses
- Effective Communication
- Leadership Development for Engineers
Related Education Paths
Related Books
Description
This course teaches you the simple principles expert managers use to improve and motivate employee performance. You’ll never have to avoid telling an employee “the truth” again, because the seven techniques we teach will not make employees defensive or afraid. As a manager, or someone who would like to be a manager, you’ll also learn specifically what feedback is, how negative feedback is weighed more heavily than positive, and how positive feedback can super-charge behaviors such as creativity and teamwork.
Outline
- Introduction to Giving Helpful Feedback and Positive Feedback
- Course Introduction
- Why Feedback is Important
- Positive Feedback Defined
- The Impact of Positive Expectations
- Positive Expectations at Work
- Positive Feedback: Intriguing Possibilities
- Course Syllabus
- Week 1 Quiz
- Negative Feedback: Use With Caution
- Negative Feedback Defined
- Negative Feedback Bias
- The Broad Impact of Negative Feedback
- Week 2 Quiz
- The Seven Essential Feedback Skills - Part I
- Additional Thoughts on Positive Feedback
- Introduction to the Seven Feedback Skills
- Skill 1: Focus on Specific Behavior
- Skill 2: Keep it Impersonal
- Skill 3: Keep it Goal-Oriented
- Week 4 Part I Quiz
- The Seven Essential Feedback Skills - Part II
- Skill 4: Keep it Well-Timed
- Skill 5: Ensure Understanding
- Skill 6: Make Sure it is Controllable
- Make Sure it is Controllable: The Manager's Role
- Skill 7: Tailor the Feedback to Fit the Employee:
- Week 4 Part II Quiz
- Giving Helpful Feedback: Turn Your Knowledge Into Long-Term Change
- When Feedback Doesn't Work
- How to Create Long-Term Change
- Feedback Practice
- Feedback Practice Worksheet
- Final Test
- Helpful Class Resources
- Research Used in this Course
Summary of User Reviews
Feedback is a course offered by Coursera that has received positive reviews from many users. The course covers the basics of providing feedback and offers practical tips to improve communication in different settings. One of the key aspects that users found good was the interactive nature of the course, which allowed them to practice giving and receiving feedback. Overall, the course has received high ratings from users, but there are some pros and cons worth noting.Pros from User Reviews
- Interactive course that allows for hands-on practice of giving and receiving feedback
- Practical tips and strategies for improving communication skills
- Engaging and knowledgeable instructors
- Flexible schedule that allows for self-paced learning
- Certificate of completion that can be added to a resume or LinkedIn profile
Cons from User Reviews
- Some users felt that the course material was too basic and lacked depth
- Limited opportunities for peer feedback and interaction
- Some technical issues with the platform and course materials
- No opportunity for personalized feedback or coaching
- Some users found the course to be too time-consuming and difficult to complete
Tracy Jennings
4.8 Raiting
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