Description
Organization is a fundamental theme to understand the real functioning of each company or, more in general, of any institution, and it is part of the basic know-how of each manager. Organization design implies decisions on how work is subdivided and how coordination between the various activities and people who autonomously perform them is guaranteed. Moreover, organization design is willing to consider also the interdependences between people daily activities (namely processes): in fact, processes are the real lever to achieve organizational efficiency and effectiveness. Lastly, organization design should also consider how people and units take their decisions, given that organizing and deciding are two central and complementary activities of the managerial function.
Outline
- Organizational design
- Introduction to the course
- Organization: basic concepts and perspectives
- Organization and environment
- Recap micro/macro
- Specialization
- Roles, jobs and positions
- Coordination mechanisms (micro)
- Mechanicistic and Organic model
- Hierarchy, span of control and line staff
- Grouping criteria: numeric, input, output
- Coordination mechanisms (macro)
- Introduction and simple structure
- Functional structure
- Divisional structure
- Hybrid structure
- Matrix structure
- Recap and comparison
- Weekly Quiz 1
- Business Process
- Process management: key concepts and definitions
- Link between processes and organization
- Introduction to business process management
- Types of process
- Process performance - part 1
- Process performance - part 2
- Cultural principles for process management
- Organizational principles for process management
- Management principles for process management
- Introduction to BPR: definition and key concepts
- Weekly Quiz 2
- Decision Making
- Introduction to decision making
- Decisions within organized contexts
- The decision making process
- Problem setting: objectives and constraints
- Problem setting: model development
- Conflicts
- Decision making approaches
- Decisions under uncertain environments: risk
- Decisions under uncertain environments: uncertainty
- The role of game theory: the payoff matrix
- The role of game theory: the basic concepts
- Iconic games: prisoner dilemma
- Iconic games: the value of time
- Icon games: multi-objective situations
- Weekly Quiz 3
Summary of User Reviews
Coursera's Organization Course has received positive feedback from users. This course is highly recommended for anyone interested in learning about effective organizational strategies and practices.Key Aspect Users Liked About This Course
Many users found the course content to be well-structured and informative.Pros from User Reviews
- Engaging and informative course content
- Great instructor who is knowledgeable and helpful
- Flexible scheduling options
- Helpful resources and materials provided
- Useful assignments and assessments
Cons from User Reviews
- Some users found the course to be too basic
- Limited interaction with other students
- No live sessions or webinars
- Some technical issues were reported
- Not suitable for advanced learners or professionals
Antonella Moretto
4.8 Raiting
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