Explore

Fixing Healthcare Delivery 2.0: Advanced Lean

Approx. 17 hours to complete

Save Course

Go to Course

Course Summary

This course provides advanced training in lean principles and methodologies to help healthcare professionals improve the delivery of healthcare services.

Key Learning Points

Learn how to identify and eliminate waste in healthcare processes
Discover how to use data to improve healthcare outcomes
Understand the importance of standardization in healthcare delivery

Learning Outcomes

Identify and eliminate waste in healthcare processes
Use data to improve healthcare outcomes
Implement standardization in healthcare delivery

Prerequisites or good to have knowledge before taking this course

Basic understanding of lean principles
Familiarity with healthcare delivery

Course Difficulty Level

Advanced

Course Format

Self-paced
Online
Interactive

Similar Courses

Lean Six Sigma for Healthcare
Healthcare Operations Management

Related Education Paths

Notable People in This Field

Lean Healthcare Expert
Healthcare Quality Improvement Pioneer

Related Books

Description

Lean or Toyota Production System (TPS) is responsible for revolutionizing the auto industry by creating highly reliable and safe cars and trucks. In this course healthcare providers, administrators, engineers, and healthcare professional students will be taught how to apply the principles and tools of Lean to health care. They will learn how to identify and remove of waste, design standardized work, apply 5S, map Value streams, create process maps, conduct rapid improvement events (RIEs), level workflow, use A3 forms and Paredo charts, apply error proofing, and create effective visual controls. The instructional videos minimize Lean technical language, and include patient cases to make the lessons more appealing to students in healthcare. Acknowledging that patients are very different from cars we have carefully adapted Lean to health care and call our system: Patient-centered Healthcare Delivery System (PHDS). The name and abbreviation emphasize two key principles taught in our course: 1. Just like PhDs the scientific method must be continually applied when creating plans to improve our systems of care. 2. All improvements must be made looking through the eyes of patients. Armed with this new knowledge students will be able to design and implement sustainable healthcare delivery system improvements.

Outline

Introduction to Applying TPS or Lean to Healthcare
Why you should take this course.
Why Toyota Production System (Lean)?
What are the Fundamental Principles of Lean (TPS)?
How Does a Health System Implement Lean (TPS)?
How and Why Did Denver Health Adopt Lean?
Implementing Lean (TPS)
Additional Resources
Glossary of Lean Terms
Introduction to Applying TPS or Lean to Healthcare

Waste Reduction
Removing Waste: The Best Way to Reduce Cost
5S
Reducing Waste in Diagnostic Testing (Part 1)
Reducing Waste in Diagnostic Testing (Part 2)
Reducing Waste in Diagnostic Testing (Part 3)
Lesson 2 Waste Reduction
Additional Resources
Waste in Health Care

Standardized Work and Preparing for Value Stream Mapping
Standardized Work (Part 1)
Standardized Work (Part 2)
Standardized Work (Part 3)
Standardized Work (Part 4)
Medication Administration Video
Standardized Work
Standardized Work

Value Stream & Process Mapping, RIEs, and Leveling Flow
Value Streams (Part 1)
Value Streams (Part 2)
Process Mapping
Rapid Improvement Events (RIE)
Leveling Flow (Part 1)
Leveling Flow (Part 2)
Leveling Clinic Flow - Lakesha Cotton
Value stream and Process Mapping, and RIEs
Value Stream & process mapping, RIE, and leveling

Error Proofing and Visual Controls
Error Proofing (Part 1): Just Culture and Patient Safety Reporting
Error Proofing (Part 2): Additional Tools
Error Proofing (Part 3): Inspection & Poka-Yoke
Visual Controls
Using Key Process Indicators (KPIs) - Lakesha Cotton
What Happened to My Sister Marcia?
Summary and Conclusions
Error Proofing and Visual Controls
Error Proofing and Visual Controls

Summary of User Reviews

Discover how to improve healthcare delivery using advanced lean principles with this course on Coursera. Users rave about the practical knowledge gained from the course, and the instructors' expertise in the field.

Key Aspect Users Liked About This Course

Users appreciate the practicality of the course, which focuses on real-world solutions to healthcare delivery problems.

Pros from User Reviews

The course is taught by experienced instructors who are experts in the field of healthcare delivery.
Users appreciate the practical knowledge gained from the course, which can be immediately applied to real-world situations.
The course is well-structured and easy to follow, with clear explanations of complex concepts.
The course is designed to be flexible and accessible, with online modules that can be completed at your own pace.
The course is affordable and provides excellent value for the price.

Cons from User Reviews

Some users feel that the course could benefit from more interactive elements, such as live Q&A sessions with instructors.
A few users have reported technical difficulties with the online platform, which can be frustrating.
A small number of users have found the course content to be too basic or introductory, and would prefer more advanced material.
The course may be less useful for individuals who are not directly involved in healthcare delivery, as it focuses specifically on this industry.
Some users have reported that the course can be time-consuming, especially if you are trying to complete it while working full-time.