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Emotional and Social Intelligence

Approx. 12 hours to complete

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Course Summary

This course teaches emotional and social intelligence skills for personal and professional success. Learn to manage your emotions, build stronger relationships, and become a more effective leader.

Key Learning Points

Develop self-awareness and self-management skills
Improve empathy and relationship management abilities
Learn to lead with emotional intelligence

Learning Outcomes

Develop emotional and social intelligence skills
Improve relationships and communication
Become a more effective leader

Prerequisites or good to have knowledge before taking this course

None
Open to anyone interested in improving their emotional and social intelligence skills

Course Difficulty Level

Intermediate

Course Format

Self-paced online course
Video lectures
Interactive quizzes and activities

Similar Courses

The Science of Well-Being
Mindfulness-Based Stress Reduction

Notable People in This Field

Travis Bradberry
Susan David

Related Books

Description

"We are wired to connect. Neuroscience has discovered that our brains very design makes it sociable, inexorably drawn into an intimate brain to brain linkup whenever we engage with another person." Daniel Goleman – Prologue – Social Intelligence

Emotional and Social Intelligence (ESI) is defined as a set of competencies demonstrating the ability one has to recognize their behaviors, moods, and impulses, and to manage them best according to the situation. This course will give you the tools you need to be emotionally and socially intelligent in your workplace. Having the ability to master ESI gives employees a distinct advantage in their positions. It allows them to access their emotional center while managing their relationships with their team members. Competencies associated with emotional and social intelligence are often what separates an average performer from a great one. And, unlike our overall intelligence, emotional intelligence can be learned and improved over time. In this course, we will explain the value of emotional and social intelligence for professional success. We'll assess current emotional and social intelligence skills and you will discover the Foundational 4 Quadrants of Emotional and Social Intelligence (ESI) to understand, use and manage emotions. We will explain how stress can impact application of emotional and social intelligence skills, and reflect upon needed actions to take to create connections and build relationships for greater professional effectiveness.

Outline

Introduction to Emotional and Social Awareness - ESI
Introduction to Emotional and Social Intelligence
Emotional Competencies
Statistics About Emotional and Social Intelligence
The Performance Connection
How Important is EQ?
Exploring Self-Awareness
Self-Awareness Strategies 1 and 2
Self-Awareness Strategy 3
Self-Awareness Strategy 4
A Note From UC Davis
Self-Reflection and Journaling
Our Approach and Your Reflection
Promoting Emotional Intelligence in the Workplace
7 Examples of High and Low EQ at Work
EQ Self-Assessment
List of Emotions
Get Some Feedback
Module 0 Quiz
Module 1 Quiz

Self-Management
Introduction to Self-Regulation
Self-Regulations Strategies 1-3
Self-Regulations Strategies 4-6
Journaling
Self-Regulation Strategies
Managing Stress
Module 2 Quiz

Social Awareness and Empathy
Introduction to Empathy
The Stages of Empathy
Techniques For Building Empathy
Shifting Perceptual Positions - Walking in Another's Shoes
11 Techniques for Building Empathy
More On Listening
Ask Better Questions
Empathy In Practice
Module 3 Quiz

Relationship Management
Introduction to Connections
Social Skills
The Biochemical Ripple Effect
Final Thoughts on ESI
Strategies 2-5
Strategies 6-10
Motivation - The Final Capability
Strategy #5: Separating Facts From Emotions
Module 4 Quiz

Summary of User Reviews

Discover the importance of emotional and social intelligence in your personal and professional life with this comprehensive course. Users love the engaging and interactive approach to learning, which allows for practical application of the concepts taught.

Key Aspect Users Liked About This Course

The practical application of emotional and social intelligence concepts taught.

Pros from User Reviews

Engaging and interactive approach to learning
Practical application of concepts taught
In-depth coverage of emotional and social intelligence
Expert instructors with real-world experience
Flexible schedule and self-paced learning

Cons from User Reviews

Some users found the course content to be too basic
Limited interaction with instructors
The course may not be suitable for those looking for a quick overview of emotional and social intelligence
Some users experienced technical difficulties with the platform
The course may require a significant time commitment

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