Designing for Sustainment: Keeping Improvement Work on Track (Patient Safety IV)

  • 4.6
Approx. 7 hours to complete

Course Summary

This course is designed for healthcare professionals who want to improve patient safety within their organization. It covers topics such as identifying and analyzing adverse events, implementing effective communication strategies, and developing sustainable patient safety initiatives.

Key Learning Points

  • Learn how to identify and analyze adverse events
  • Develop effective communication strategies to improve patient safety
  • Create sustainable patient safety initiatives

Related Topics for further study


Learning Outcomes

  • Identify and analyze adverse events to improve patient safety
  • Develop effective communication strategies to reduce medical errors
  • Create sustainable patient safety initiatives to improve healthcare outcomes

Prerequisites or good to have knowledge before taking this course

  • Basic understanding of healthcare practices and terminology
  • Access to a healthcare organization to implement patient safety initiatives

Course Difficulty Level

Intermediate

Course Format

  • Self-paced
  • Online
  • Video-based

Similar Courses

  • Healthcare Quality Improvement
  • Patient Experience

Related Education Paths


Notable People in This Field

  • Patient Safety Pioneer
  • Healthcare Quality Expert

Related Books

Description

Keeping patient safety and quality improvement projects on track, on time, and on budget is critical to ensuring their success. In this course, students will be introduced and given the opportunity to apply a series of tools to guide and manage patient safety and quality initiatives. These include tools for defining what success looks like, developing a change management plan, and conducting a pre-mortem to identify risks for project failure. This course will also provide tools for engaging stakeholders to ensure key players are invested in your project’s success.

Knowledge

  • Recognize the importance of planning for project sustainment.
  • Use the pre-mortem exercise to identify risks of project failure.
  • Design a change management plan that addresses technical and adaptive challenges.
  • Describe the 4E’s + 2 Model and its use to engage stakeholders.

Outline

  • What Does Success Look Like?
  • What Does Success Look Like?
  • Failure to Sustain
  • TRIP Plus 2
  • Planning Ahead
  • What Measures?
  • Examples of Successfully Sustained Projects
  • Conducting a Premortem
  • Conducting a Pre-Mortem
  • Facilitating a Pre-Mortem
  • Applying Results of a Pre-Mortem
  • Revisiting the Pre-Mortem
  • Pre-Mortem Demo Exercise
  • Modules 1-2 Quiz
  • Change Management 101
  • Change Management Introduction
  • Frameworks & Processes of Change
  • Adaptive vs. Technical Change
  • Adaptive Leadership
  • Stakeholder Analysis
  • Managing Conflict During Change
  • Communication as a Change Strategy
  • Methods of Changing Behavior
  • Module 3 Quiz
  • Planning for Engagement Using the 4 E's + 2 Model
  • Sustainability and Spread
  • Key Implementation Concepts
  • Endure-Embed
  • A Model for Sustainability
  • A Practical Example of Sustainment
  • Expand
  • Expand: New Projects or Topic Ideas
  • 8 Steps? 50% is Engagement
  • Enhancing Engagement
  • Address Barriers to Engagement
  • Module 4 Quiz

Summary of User Reviews

This patient safety course has received positive reviews from students. Users have praised the course for its informative content and engaging presentation. Overall, students found this course to be an excellent resource for learning about patient safety and sustainment.

Pros from User Reviews

  • Comprehensive coverage of patient safety topics
  • Engaging and interactive course materials
  • Clear and concise explanations
  • Useful information for healthcare professionals
  • Great resource for improving patient safety practices

Cons from User Reviews

  • Some users found the course to be too basic
  • Not all content was relevant to all healthcare professionals
  • Limited opportunities for interaction with instructors
  • Some technical issues with the online platform
  • Course materials were not always easy to navigate
English
Available now
Approx. 7 hours to complete
Lisa H. Lubomski, PhD
Johns Hopkins University
Coursera

Instructor

Lisa H. Lubomski, PhD

  • 4.6 Raiting
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