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Creating a Team Culture of Continuous Learning

Approx. 10 hours to complete

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Course Summary

This course teaches you how to build a continuous learning culture in your organization, helping you to stay ahead in the rapidly changing world of work.

Key Learning Points

Learn the importance of continuous learning and how to create a culture that supports it.
Understand the different types of learning and how to incorporate them into your organization.
Discover practical tools and strategies for promoting continuous learning among employees.

Learning Outcomes

Understand the importance of continuous learning in the workplace
Be able to identify different types of learning and how to incorporate them into your organization
Develop practical tools and strategies for promoting continuous learning among employees

Prerequisites or good to have knowledge before taking this course

No prior knowledge or experience required
A willingness to learn and make changes in your organization

Course Difficulty Level

Beginner

Course Format

Online
Self-paced

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Notable People in This Field

Global Industry Analyst and Dean of the Josh Bersin Academy
Founder of the Jarche Consulting Services

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Description

There is mounting concern that organizational groups and teams often fail to learn from their past experiences. It’s pertinent to address this issue as groups and teams are often the main ways that work gets done in organizations.

In this course, we examine the main reasons that groups and teams are often ineffective, which include: • The lack of organizational structures and support for teams and groups • The lack of understanding and emphasis on learning • Misaligned reward structures So, what can be done to create an enabling learning culture in teams? This course emphasizes practical and impactful ways to begin to address this state of affairs. Through the use of stories, scenarios with actors simulating different team issues, examples and dialogue, you learn how to: • Understand teams in their larger organizational context • Diagnose the learning strengths and barriers to learning on teams • Identify ways to develop a team and group that continually learns and impacts the larger organization positively • Create an organizational environment that encourages learning and innovation

Outline

Week 1: Introduction to Framing & Systems Thinking
Meet the team and learn more about this course
Framing, Reframing & Systems Thinking - The Story of George Washington Bridge
Frames - Defined and Illustrated
Scenario - Computer Manufacturing Company
Debrief - Scenario
Strength Based Approaches to Organizations
Debrief - Experiential Activity
Systems Thinking Frame
Next Module - Focus on Diagnostic Learning
Syllabus for Module 1
Strength Based Approaches (Asplund & Blacksmith, 2011)
Appreciative Inquiry in Organizational Life (Cooperrider & Srivastva, 1987)
The Framing of Decisions and the Psychology of Choice (Tversky & Kahneman, 1981)
Systems Thinking with Dr. Russell Ackoff
Other References|Additional Readings
Module 1 - Introduction to Framing & Systems Thinking

Week 2 : Diagnosing Strengths & Barriers to Learning on Teams
Diagnosing Problems in Groups and Teams
Scenario: Healthcare, Part 1
Debrief: Scenario, Part 1
Scenario: Healthcare, Part 2
Debrief: Scenario, Part 2
Our After Action Review
BART
Assignment 1: Let's Practice Using BART
Focus on Culture and Conflict in Teams: Part 1 – Culture
Focus on Culture and Conflict in Teams: Part 2 – Conflict
Assignments and Summary
Syllabus for Module 2
Guide to the After Action Review
Skilled Incompetence (Argyris, 1986)
The BART System of Group and Organizational Analysis (Green & Molenkamp, 2005)
Other References|Additional Readings
Module 2 - Diagnosing Strengths and Barriers to Learning on Teams

Week 3 : Developing Groups & Teams for Positive Organizational Impact
Learning Objectives|What disables organizational learning?
What disables organizational learning?
Scenario: Executive Team at the Bank
Debrief Scenario, Part 1
Debrief Scenario, Part 2
Diffusion of Ideas
Syllabus for Module 3
Suggested Readings Part 1
Suggested Readings - Part 2
Suggested Readings Debrief Scenario Part 2
Module 3 - Developing Groups & Teams for Positive Organizational Impact

Week 4 : Fostering Innovation in Groups & Teams
Part 1- Introduction & Learning in Ambiguous and Uncertain Environments
Part 2 - Conditions for Learning
Part 3 - Organizing Under Uncertainty
Scenario: Team at GURD, Part 1
Scenario: Team at GURD, Part 2
Debrief: Scenario
Liberating Structures: Examples of Team Exercises
Focus of Module 4 Review
Summing Up Continuous Learning in Teams
Syllabus for Module 4
Suggested Reading
Suggested Reading
Suggesting Readings
Module 4 - Fostering Innovation in Groups & Teams

Summary of User Reviews

The Continuous Learning Culture course on Coursera has received positive reviews from many users. The course is praised for its practical approach and engaging content. Users appreciate the course for its ability to teach new skills and help them develop a lifelong learning mindset.

Key Aspect Users Liked About This Course

Practical approach and engaging content

Pros from User Reviews

Practical and applicable learning material
Engaging content that keeps learners interested
Excellent feedback and support from the instructor
Flexible learning schedule that fits around personal commitments
Great value for money

Cons from User Reviews

Some users found the course content to be too basic
Occasional technical issues with the course platform
Limited interaction with other learners
No certificate of completion offered for free version of the course
Some users felt that the course could be more challenging

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