Search result for Customer relationship training program Online Courses & Certifications
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Zoho CRM - The Ultimate Guide on Zoho CRM
by SkillTech Academy India- 3
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5.5 hours on-demand video
Customer relationship management (CRM) software can surely be a great help. Zoho CRM is the name of an on-demand, SaaS-based CRM software designed to manage sales, marketing, contacts, customer support and other business functions....
$15.99
Customer Service - Contact Centers
by The Art Of Service- 4
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43 mins on-demand video
From the eight Customer service Intermediate programs that are available, you will select a minimum of five programs in order to be eligible to sit the Intermediate Exam and progress to the Expert program, each Intermediate program will earn you 3 points toward your Customer Service Expert Certificate (minimum 17 points entry requirement)....
$9.99
Customer Service - Customer Relationship Management
by The Art Of Service- 3.4
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19 mins on-demand video
An introductory course about understanding the management of customer relationship and its different types. Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. Next on the Certification Pathway is the Customer Service Intermediate Program which is made up of 8 courses....
$11.99
Customer Service - Conflict Resolution
by The Art Of Service- 3.7
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43 mins on-demand video
First part is the The Customer Service Foundation Program which focuses on the fundamentals, general knowledge, terminology and basic concepts used in Customer Service. Next on the Certification Pathway is the Customer Service Intermediate Program which is made up of 8 courses. ·Customer Relationship Management ...
$9.99
Customer Service Foundation
by The Art Of Service- 4.3
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26 mins on-demand video
From the eight Customer service Intermediate programs that are available, you will select a minimum of five programs to complete and progress to the Expert program, each Intermediate program will earn you 3 points toward your Customer Service Expert Certificate (minimum 17 points entry requirement). Customer Service Expert Program (5 points) for a total of 22 Points....
$9.99
Foundations of Awesome Customer Service
by BizTree Learning- 4.2
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2 hours on-demand video
This course introduces the fundamental elements of customer service and explains how they can be applied in any organization and how a business can develop its customer service program to the highest level. We'll cover how to create a stronger relationship with customers, such as practical ways you can hold on to your valuable customer base and win repeat business....
$10.99
Customer Service Training: Dealing with Difficult Customers
by Gustavo Escobar Henríquez- 0.0
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1 hour on-demand video
Learn how to deal with difficult customers | Master customer relationship management | Gain conflict management skills Whether you are in customer relationship management, sales, business development, logistics, customer support, customer experience… this list could go on and on forever; the point is: if you deal with customers often, then you must be ready for conflict resolution with upset customers...
$12.99
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A Business Manager's Complete Guide to SalesForce CRM
by John Wiley & Sons- 3.9
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4 hours on-demand video
By learning the ins and outs of this valuable customer relationship management program, your sales and service teams will be at the top of their game. With a customer relationship management (CRM) program like Salesforce, you'll have the tools necessary to encourage and maintain customer loyalty, and this could lead to increased profits....
$14.99
Marketing Analytics
by Kamel Jedidi , Asim Ansari- 0.0
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12 Weeks
customer relationship management; Market segmentation methods and best practices for identifying potential customer segments and focused targeting Computation of Customer Lifetime Value for analyzing customer, brand loyalty and forecasting revenue in the short and long run...
$249
Customer Service Training | Keys To Satisfy Your Customers
by Jack Tran- 4.4
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1 hour on-demand video
An introduction to customer service and its importance in any business. In Customer Service Training Course, you'll learn everything you need to get started with Customer Service such as Definition, Type, the Skillset required to be successful and Customer Service Operation Management. Let's explore the Customer Service Training Course now!...
$12.99
