Search result for Customer relationship management Online Courses & Certifications
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Customer Relationship Management
by Shainesh G- 0.0
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6 Weeks
Customer Relationship Management, also known as CRM, helps businesses successfully implement strategies, practices and technolgies aimed at winning and retaining customers profitably. In this course, you will learn how to shift from a short-term customer transaction based mode of operation to a long-term relationship mode and understand the benefits of having strong customer relations. Customer value management...
$149
The Complete CRM Course for Beginners
by Online Courses Institute- 3.1
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1 hour on-demand video
Learn Customer Relationship Management, Types, Customer Relationships, Customer Management, Implementation & more This course of Customer Relationship Management will able you to start your Learning as a beginner. Customer Relationship Management Customer Relationships Customer Management Customer Related Databases...
$9.99
Customer Relationship Management: CUSTOMER EXPERIENCE
by Elizabeth Graham- 0.0
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31 mins on-demand video
CUSTOMER EXPERIENCE MANAGEMENT In this course you will be learning about CRM (Customer Relationship Management). I will be teaching you how to manage customer experience in order to cross sell and up sell using CRM features. CUSTOMER RELATIONSHIP MANAGMENT CUSTOMER EXPERIENCE MANAGMENT BUILDING CUSTOMER LOYALTY IMPROVING CUSTOMER LIFE CYCLE...
$12.99
Customer Service - Customer Relationship Management
by The Art Of Service- 3.4
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19 mins on-demand video
An introductory course about understanding the management of customer relationship and its different types. Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. You must complete this level as a pre-requisite for sitting the Customer Service Intermediate Exam....
$11.99
Customer Service to Customer Relationship Management
by Coach Jarret- 4
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1.5 hours on-demand video
It is also important that the relationship built with the customer from the point of sale is sustained. It is expected that the learner will have a clear understanding of their role in customer relationship and learn skills in handling difficult situations with ease so as to project a positive and professional image of the business to its customer....
$9.99
Conceptual CRM Technology
by Hassan El Zein- 0.0
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1 hour on-demand video
Microsoft Dynamics, Salesforce, Leads, Service, Field Service, Sales, Customer Relationship Management...
$19.99
Relationship Marketing Strategy for Financial Services
by Mukti Prakash Behera , Bindu K Nambiar , Hari S Iyer- 0.0
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6 Weeks
Ergo, it is imperative for Financial Services’ professionals to move from transaction management to relationship management and create meaningful relationships with the sole objective of enhancing customer value. Effective Relationship Marketing Strategy for achieving the desired Customer Lifetime Value Significance of Loyalty & Trust for a sustainable customer relationship Rekindling the lost relationship and implementing a Customer Reactivation Strategy...
$149
Customer Service Training: Dealing with Difficult Customers
by Gustavo Escobar HenrÃquez- 0.0
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1 hour on-demand video
Learn how to deal with difficult customers | Master customer relationship management | Gain conflict management skills Whether you are in customer relationship management, sales, business development, logistics, customer support, customer experience… this list could go on and on forever; the point is: if you deal with customers often, then you must be ready for conflict resolution with upset customers...
$12.99
Learn Complete Vtiger CRM 6.5 Free Edition.
by NEF System- 3.9
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3 hours on-demand video
Improve Your Business Flow & Strategies with Open Source Customer Relationship Management Tool. 5 is the world most popular honest open source CRM (Customer Relationship Management) platform. Further the course helps you to understand the Marketing, Sales & Support management using VTiger CRM 6....
$9.99
Leading Digital and Data Decision Making
by Patrick Lynch- 0.0
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8 Weeks
From a marketing and customer relationship management perspective, you will learn the importance of the customer persona and buyer journey focused on how data transforms customer activities into insight....
$299
