Search result for Courses taught by The Art Of Service
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Metadata Repositories
by The Art Of Service- 4
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2 hours on-demand video
An introductory course about understanding, managing and building metadata repositories. Metadata Management has been made easy through the implementation of Metadata Repositories. A metadata repository can be described as a database designed to gather, store, and distribute select metadata. A metadata repository describes the characteristics of information objects as an aid in the identification, discovery, assessment and management....
$11.99
Data Loss Prevention
by The Art Of Service- 3.9
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1.5 hours on-demand video
An introductory course about understanding Data Loss Prevention and the different ways of recovering data. Data Loss Prevention (DLP) is a computer security term referring to systems that identify, monitor, and protect data in use, data in motion, and data at rest. Experts accomplish this through deep content inspection, contextual security analysis of transaction, and with a centralized management framework....
$11.99
Data Mining
by The Art Of Service- 3.9
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2 hours on-demand video
An introductory course about understanding patterns, process, tools of data mining. Uncover the essential tool for information management professionals known as Data Mining. Data mining is the process of extracting patterns from large data sets by connecting methods from statistics and artificial intelligence with database management....
$11.99
Cloud Testing
by The Art Of Service- 3.2
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2.5 hours on-demand video
An introductory course about understanding Cloud Testing and the different tools involved in testing the cloud. Cloud Testing is a form of software testing in which web applications that use cloud computing environments seek to simulate real-world user traffic as a means of load testing and stress testing web sites. It will also discuss cloud testing, its benefits, and limitations....
$11.99
Data Wiping and Destruction
by The Art Of Service- 3.5
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2.5 hours on-demand video
An introductory course about understanding data wiping and destruction, data erasure and data sanitization. This introductory course will discuss the cause, problems and countermeasures for data remanence. Aside from that terms like deletion and undeletion will be incorporated in the course. The different methods and each advantage and disadvantage of data wiping and data destruction will also be discussed....
$12.99
Master Data Management
by The Art Of Service- 3.7
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3 hours on-demand video
An introductory course about understanding master data management, its building blocks and maturity model. Master Data Management (MDM) is a method of helping organizations in linking all critical and important data to a master file. MDM is the process of the collection of best data management practices. The course starts with the overview of enterprise data and master data....
$14.99
Model Driven Architecture
by The Art Of Service- 2.3
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2 hours on-demand video
An introductory course about understanding the principles, process, models and tools of model driven architecture. Model-Driven Architecture (MDA) is an approach for the development of software systems. It is a set of guidelines for the structuring of specifications and are commonly shown as models. This course will also explain Model-Driven Architecture principles, models, tools, and processes....
$9.99
Customer Service Foundation
by The Art Of Service- 4.3
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26 mins on-demand video
An introductory course about understanding the foundations of Customer Service. Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. It is no longer sufficient just to know the basics. There is no examined component at this level. All Intermediate topics include (in no particular order):...
$9.99
IT Risk Management
by The Art Of Service- 3.5
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3 hours on-demand video
An introductory course about understanding IT Risk Management and the different components that make up ECM solutions. IT risk management is the application of risk management to Information technology context in order to manage IT risk such as the business risk associated with the use, ownership, operation, involvement, influence and adoption of IT within an enterprise....
$9.99
Knowledge Management
by The Art Of Service- 3.9
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3.5 hours on-demand video
An introductory course about understanding knowledge management and its different concepts. Knowledge Management (KM) comprises a range of strategies and practices used by an organization to identify, create, represent, distribute, and enable adoption of insights and experiences. Such insights and experiences comprise knowledge, either embodied in individuals or embedded in organizational processes or practice....
$9.99
