Course Summary
This course focuses on understanding user needs for designing products and services, with a focus on user research methods and techniques.Key Learning Points
- Learn how to identify and define user needs through user research
- Explore methods for creating user personas and scenarios
- Understand the importance of user feedback in the design process
Job Positions & Salaries of people who have taken this course might have
- USA: $85,000
- India: ₹6,60,000
- Spain: €35,000
- USA: $85,000
- India: ₹6,60,000
- Spain: €35,000
- USA: $105,000
- India: ₹14,50,000
- Spain: €45,000
- USA: $85,000
- India: ₹6,60,000
- Spain: €35,000
- USA: $105,000
- India: ₹14,50,000
- Spain: €45,000
- USA: $65,000
- India: ₹4,50,000
- Spain: €30,000
Related Topics for further study
Learning Outcomes
- Ability to conduct user research and identify user needs
- Understanding of how to create user personas and scenarios
- Skills for incorporating user feedback into the design process
Prerequisites or good to have knowledge before taking this course
- No prior experience required
- Basic knowledge of design principles is helpful
Course Difficulty Level
BeginnerCourse Format
- Online Self-Paced
- Video Lectures
- Quizzes and Assignments
Similar Courses
- Design Thinking Fundamentals
- User Experience Design Essentials
Related Education Paths
Notable People in This Field
- Director of Design Lab at UC San Diego
- Founder of UIE
Related Books
Description
Designing effective interactive systems requires understanding the needs and capabilities of the people who will be using them. In this UX course we will focus on how to interact with users (or potential users) to understand what they need, what they currently do, what they love and hate, and examine human capabilities and behavior as they relate to UX design.
Outline
- Lesson 1: Introduction and Qualitative Research Overview
- 1.1 Introduction to User Needs Assessment
- 1.2 Overview of Qualitative Research
- 1.3 User Needs Assessment Mini-Project
- Welcome Announcement
- Course Syllabus
- Help Us Learn More About You!
- Mini-Project Assignment Handout
- Stop! Did you score a 70% on your first peer assessment?
- User Needs Assessment and Qualitative Research
- Learn to Grade: Decide on a Mini-Project
- Peer Review 1 Self-Check
- Lesson 2: Interview Protocols
- 2.1 Semi-Structured Interviews
- 2.2 Components of an Interview Protocol
- 2.3 Good Practices for Interview Protocols
- Resource: Interview Protocol Template
- Interview Protocol Assignment Handout
- Interview Protocols
- Learn to Grade: Write an Interview Protocol
- Lesson 3: Interviews, Observation, and Data Extraction
- 3.1 Sample Interview
- 3.2 Tips for Interviewing
- 3.3 Observing Users
- Sample Think-Aloud Protocol
- 3.4 Extracting Data from Interview
- A Quick Note on the Upcoming Lecture
- Interview and Data Extraction Assignment Handout
- Interviewing Tips
- Peer Review 3 Self-Check
- Lesson 4: Affinity Walls and Analysis
- 4.1 Analyzing Qualitative Data
- 4.2 Affinity Walls
- Affinity Wall Notes From the Previous Lecture
- Affinity Wall Assignment Handout
- Affinity Walls
- Peer Review 4 Self-Check
- Lesson 5: Conclusion
- 5.1 Variations on User Needs Assessments
- 5.2 Conclusion
- Post-Course Survey
- Attributions
- Keep Learning with Michigan Online
- Whole Course
Summary of User Reviews
This course has received high praise from users for its comprehensive coverage of user needs and design thinking principles. Many users appreciated the practical approach and real-world examples used throughout the course.Key Aspect Users Liked About This Course
Real-world examples and practical approachPros from User Reviews
- Comprehensive coverage of user needs
- Practical approach with real-world examples
- Engaging and interactive course materials
- Well-structured content with clear explanations
- Helpful feedback and guidance from instructors
Cons from User Reviews
- Some users found the course content to be too basic
- Limited opportunity for peer interaction and collaboration
- Course assignments could be more challenging
- Course pace may be too slow for some users
- Limited focus on advanced design thinking concepts
Kentaro Toyama
4.7 Raiting
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