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Mobile Interaction Design: How to Design Usable Mobile Products and Services

Approx. 118 hours to complete

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Course Summary

This course teaches the principles and techniques of mobile interaction design, including design thinking, user research, and prototyping.

Key Learning Points

Learn how to create engaging mobile experiences that meet user needs
Understand the fundamentals of design thinking and user-centered design
Gain hands-on experience with user research and prototyping tools

Learning Outcomes

Create engaging mobile experiences that meet user needs
Apply design thinking and user-centered design principles to mobile app design
Use user research and prototyping tools to develop and test mobile prototypes

Prerequisites or good to have knowledge before taking this course

Basic knowledge of design principles
Access to a computer with design software

Course Difficulty Level

Intermediate

Course Format

Online, Self-paced Course
Video Lectures
Hands-on Exercises
Quizzes and Assignments

Similar Courses

Mobile App Design and Development
User Experience Design

Related Education Paths

Notable People in This Field

Product Director at Google
Director of The Design Lab at UC San Diego

Related Books

Description

Every mobile app gives you something. It could be not only something tangible like the pair of jeans you've ordered using the app but also a piece of work like waking you up in the morning. It could be a feeling, for instance, a feeling of enjoyment obtained from watching a video clip or a feeling of closeness flashed out after receiving an old photo from a loving person via some instant messenger. That "something" is actually the reason why you use the app, it is the heart of the product, and in this course we will not talk about it. Surprised? You shouldn’t be. There are always two sides of a coin. There should be a person who makes that "something" accessible. It is astonishingly important because the use of the product loses its meaning if users can’t get what they want.

The main objective of the course is to teach you to shape mobile products and services for people’s use. To do that, you’ll need to learn: - Interaction design activities and their place in the whole product design process - User research methods with a focus on the qualitative ones - Usability inspection and empirical usability evaluation methods - The process of design creation and best practices from interaction design, information architecture and visual design fields of study with a focus on the former Interfaces of handheld devices and tablets are in the spotlight. However, the processes and techniques covered by the course can be successfully applied to design interactions with mobile web apps and wearables. It should be noted that this course does not cover topics such as design management and mobile development, and it will as well not teach you how to use wireframing and prototyping tools. What makes the course unique is a focus on the way of thinking during a design process, the representation of a designer’s decisions in the form of design questions that make the continuous reflection on the design process possible and leads to the growth of the number of proposed design alternatives. The second unique thing about this course is a focus on the explanation of the concept of usability problems, and the processes of discovering and analysing them. Upon completion of the course, you will be able to: - Improve designs by eliminating different kinds of interaction problems - Design huge chunks of user interfaces in the case of adding a new feature to a product - Redesign a complete app by a given set of functions (e.g., extending an existing product to a new platform) The practical part of the course will require you to discover and eliminate interaction problems of a chosen mobile app. You will go through running guerrilla usability study, analysing gathered data, and making evidence-based design changes, which will enable you to create your first case study. This course was designed for those who are involved in creating digital interactive products (not necessarily for mobile) but do not have considerable experience in interaction design. If you are a UX professional in a junior position, a developer, manager or visual designer, this class is for you. This is not an introductory level course, so if you are new to the field, we recommend you take the “Introduction to User Experience Design” course from Georgia Institute of Technology before taking this one. Also, parts of this course such as the aforementioned process of design creation and approach to usability inspection can be useful for experienced designers. Do you have technical problems? Write to us: coursera@hse.ru

Outline

WEEK 1: Mobile Interaction Design: An introduction
About the University
Promo
What Is This Course About?
User Interface Design vs Interaction Design
The Goal-Directed Design Process & Its “How” Level, Part 1
The Goal-Directed Design Process & Its “How” Level, Part 2
The Goal-Directed Design Process & Its “How” Level, Part 3
The Structure of The Course
Contextual Usability
Context of Mobile Interactions, Part 1
Context of Mobile Interactions, Part 2
Design-Informing Models
About University
Rules on the academic integrity in the course
Read Me First
Choose a Mobile App
Mobile Interaction Design: An Introduction

WEEK 2: User Research
Why Do We Conduct Research?
Research Planning, Part 1
Research Planning, Part 2
Classification And Overview of Research Methods, Part 1
Classification And Overview of Research Methods, Part 2
Classification And Overview of Research Methods, Part 3
Recruiting
Ethnographic Interviews: An Introduction
Ethnographic Interviews: Preparing for The Study
Ethnographic Interviews: Conducting The Study
Analyzing Qualitative Data
Plan & Conduct User Interviews
User Research

WEEK 3: Usability Inspection Methods & Intro to Usability Evaluation
Classification And Overview of Usability Evaluation Methods, Part 1
Classification And Overview of Usability Evaluation Methods, Part 2
Classification And Overview of Usability Evaluation Methods, Part 3
How People Interact With Digital Things
The Concept of Usability Problems, Part 1
The Concept of Usability Problems, Part 2
Problems of Other Kinds
Design Walkthroughs, Part 1
Design Walkthroughs, Part 2
Design Walkthroughs, Part 3
Design Reviews
Analysing Usability Data, Part 1
Analysing Usability Data, Part 2
Usability Inspection Methods & Intro to Usability Evaluation

WEEK 4: Guerrilla Usability Testing & Field Visits
Field Research: An Introduction
Preparing for Field Visits
Preparing for Guerrilla Usability Testing, Part 1
Preparing for Guerrilla Usability Testing, Part 2
Data Collection Techniques, Part 1
Data Collection Techniques, Part 2
Overview of Moderation Techniques For Usability Testing
Moderating Guerrilla Usability Tests, Part 1
Moderating Guerrilla Usability Tests, Part 2
Moderating Field Visits
How to Become Better in User Research
Guerrilla Usability Testing & Field Visits

WEEK 5: The Process of Design Creation
Design Process on the “How” Level, Part 1
Design Process on the “How” Level, Part 2
Usability Goals, Part 1
Usability Goals, Part 2
Why an Exploration of Design Alternatives is Necessary
Design Questions
The Process of Design Creation, Part 1
The Process of Design Creation, Part 2
Exploring Alternatives
Synthesising Solutions and Comparing Them, Part 1
Synthesising Solutions and Comparing Them, Part 2
Representing Solutions, Part 1
Representing Solutions, Part 2
Conduct Pilot Test Sessions
Write Usage Scenarios
The Process of Design Creation

WEEK 6: Accumulated Design Knowledge & Task Redesign
Accumulated Design Knowledge: Forms And Sources
First Principles of Interaction Design, Part 1
First Principles of Interaction Design, Part 2
First Principles of Interaction Design, Part 3
Task Redesign, Part 1
Task Redesign, Part 2
Conduct Guerrilla Usability Testing
Accumulated Design Knowledge & Task Redesign

WEEK 7: Navigation Design & Design Rationale
Navigation Design: Forms of Representation And Typical Solutions (Part 1)
Navigation Design: Forms of Representation And Typical Solutions (Part 2)
Designing Navigation of The Parking App, Part 1
Designing Navigation of The Parking App, Part 2
How to Become Better in Designing Interactions
Start Writing a Usability Evaluation Report
Update Usage Scenarios
Design Rationale
Navigation Design & Design Rationale

WEEK 8: Intro to Visual Design
Guidelines and Style
Classifications of Types
How to Choose and Customize Type
A Color Wheel. How to Combine Colors
Color Schemes
Principles of Composition, Part 1
Principles of Composition, Part 2
How to Use Images in Your App
Few Words About Signs
How to Make User Interfaces Aesthetically Pleasant
How to Become Better in Visual Design
Intro to Visual Design

WEEK 9: Catch Up Week
Derive Usability Goals
Start Making Design Changes

WEEK 10: Final Week
What’s Next?

Summary of User Reviews

This course on mobile interaction design received positive reviews from users. Many found the course to be informative and useful in understanding the principles of designing for mobile devices.

Key Aspect Users Liked About This Course

The course received praise for its practical approach to teaching mobile design principles and techniques.

Pros from User Reviews

Instructors provide clear explanations and examples
Course material is well-structured and easy to follow
Assignments are challenging but rewarding
Course content is up-to-date with current design trends and practices

Cons from User Reviews

Some users found the course to be too basic
Course may not be suitable for experienced designers looking for advanced techniques
Occasional technical issues with course platform
Limited opportunities for interaction with other students

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