Evaluating the Quality of Healthcare Delivery
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Course Summary
This course teaches students about the quality of healthcare, including how to measure and improve it. Students will learn about topics such as patient safety, evidence-based medicine, and healthcare disparities.Key Learning Points
- Gain an understanding of the key concepts of healthcare quality
- Learn how to measure and improve healthcare quality
- Understand the importance of patient safety and evidence-based medicine
Related Topics for further study
- Patient safety
- Evidence-based medicine
- Healthcare disparities
- Quality measurement
- Healthcare improvement
Learning Outcomes
- Understand the importance of healthcare quality
- Learn how to measure and improve healthcare quality
- Gain knowledge on patient safety and evidence-based medicine
Prerequisites or good to have knowledge before taking this course
- Basic understanding of healthcare
- Familiarity with statistical analysis
Course Difficulty Level
IntermediateCourse Format
- Online
- Self-paced
Similar Courses
- Healthcare Data Quality and Governance
- Healthcare Innovation and Entrepreneurship
Related Education Paths
Notable People in This Field
- Surgeon, Writer, Researcher
- Former Administrator of the Centers for Medicare and Medicaid Services
Related Books
Description
In this course, you will have the opportunity to learn about the great progress that has been made in measuring and evaluating quality of care. We will discuss key concepts and methods. You will also learn about how to use websites for comparing the quality of healthcare providers. The course content is intended for a wide range of participants – for example, people who have a general interest in quality of care, consumers seeking information about how to choose a provider for themselves or family members, or leaders of business organizations who are responsible for employee health insurance benefits and network of providers.
Knowledge
- Explain key developments regarding how quality of care is measured and evaluated in the US.
- Discuss scientific issues and challenges for evaluating quality of care and methods for addressing these challenges.
- Identify and apply resources and tools for comparing the quality of care of providers.
- Articulate basic framework for evaluating quality of outcomes of care for evaluating and comparing providers.
Outline
- Foundational Concepts for Evaluating Quality
- Course Introduction
- Introduction to Module 1
- Key Developments in the Measurement and Evaluation of Quality of Care
- Defining and Conceptualizing Quality of Care
- Framework for Measuring Quality of Care
- Data Sources for Measuring Quality of Care - Technical
- Data Sources for Measuring Quality of Care - Interpersonal
- Selection Criteria for Quality of Care Measures
- Reliability and Validity
- Process vs. Outcome Measures
- Check Your Knowledge
- Week 1 Quiz (Graded)
- Scientific Issues and Challenges for Comparing Quality of Care Among Providers
- Introduction to Module 2
- Goals for Comparing Providers' Quality of Care
- Key Challenges to Comparing Providers' Quality of Care
- Measurement Error
- Risk Adjustment
- Basic Procedures for Statistical Models
- Small Patient Samples
- Check Your Knowledge
- Week 2 Quiz (Graded)
- Resources and Tools for Evaluating Quality
- Introduction to Module 3
- Purpose of Consumer Report Cards
- Examples of Consumer Report Cards (Websites)
- Design Issues
- Pay-for-Performance
- Unintended Consequences of Performance Measurement
- Check Your Knowledge
- Future Directions in Evaluating Quality of Care
- Introduction to Module 4
- Composite Measures
- Influence of Patient Socio-Economic Characteristics
- Concerns about the Widespread Use of Quality of Care Measures
- Check Your Knowledge
Summary of User Reviews
Discover how to improve healthcare quality with this comprehensive course on Coursera. Students have praised the depth and practicality of the content, which covers a range of topics from quality measurement to patient safety. Overall, this course has received high marks from users for its informative and engaging approach to healthcare quality improvement.Key Aspect Users Liked About This Course
Practicality of the contentPros from User Reviews
- Comprehensive coverage of healthcare quality improvement topics
- Engaging and informative approach to learning
- Practical strategies and tools for improving healthcare quality
- Expert instructors with real-world experience in the field
Cons from User Reviews
- Some users found the course content to be too basic
- The course may be too focused on the US healthcare system for some international users
- Limited interaction with other students or instructors
- Some technical issues reported with the Coursera platform
Evaluating the Quality of Healthcare Delivery
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