Search result for Customer service Online Courses & Certifications
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Customer Service, Customer Support, And Customer Experience
by Alex Genadinik- 4.8
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3 hours on-demand video
Loyal clients through world-class customer service Customer service is when you reactively deal with customer problems, delight them, and turn them into raving super-fans. And a part of delighting your customers is providing great customer service that inspires positive reactions and emotions in your customers. This customer service and customer experience course has an unconditional, Udemy-backed, 30-day money-back guarantee....
$9.99
Customer Service Basics
by Integrity Training- 3.8
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1 hour on-demand video
Customer Service Basics The Customer Service Skills course is a training course for customer support and services staff to help them develop an effective and efficient mechanism of solving customer’s issues. The course is focused on the skills needed to provide customer support, the right attitude, case handling techniques and stress management....
$11.99
Services Marketing In Totality
by Eric Yeboah- 4.2
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2 hours on-demand video
service recovery strategies, service failures, service encounters, customer role in service delivery Delivery good services to customer is a great competitive advantage. understand customers response to service failures learn about the cause behind service switching understand service recovery strategies understand service quarantees understand customer roles in service delivery learn how to manage service promises...
$11.99
[2021] Customer Service 2.0: Learn Digital Customer Service
by Davis Jones- 4.6
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1 hour on-demand video
Earn your Digital Customer Service Certificate fast! Early-career professionals looking to join customer service teams (a great place to start at many companies) Eazl’s Digital Customer Service Certificate Course introduces you to customer service for the smartphone era. Generate revenue through compassionate customer service Why Learn Customer Service for the Social Media Era?...
$13.99
Customer Service - Customer Relationship Management
by The Art Of Service- 3.4
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19 mins on-demand video
Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. You must complete this level as a pre-requisite for sitting the Customer Service Intermediate Exam. Next on the Certification Pathway is the Customer Service Intermediate Program which is made up of 8 courses....
$11.99
Customer Service Mastery: Delight Every Customer
by Chris Croft- 4.6
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2.5 hours on-demand video
Master Customer Service using this practical customer care course Customer Service: Delight Your Customers with Customer Care Master Customer Service - delight your customers using great customer care and benefit from lifelong loyalty and referrals If you don't already have fresh Customer Service ideas popping up on a daily basis I’d highly recommend taking this course....
$17.99
Essentials of Customer Service
by Saurabh Jetli- 5
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36 mins on-demand video
Simplifying delivery of customer service The course revolves around Customer service, its relevance and how it can be delivered. It brings to light some key actions in the form of Ownership, reduction of Customer effort and the need to measure customer service....
$11.99
Customer Service Foundation
by The Art Of Service- 4.3
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26 mins on-demand video
Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. The next and final level is Customer Service Expert program. This is specifically aimed at Customer Service Supervisors and Managers who wish to consolidate their knowledge and experience and achieve formal recognition of their skills....
$9.99
Customer Service Fundamentals
by Starweaver / live- 4.1
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3 hours on-demand video
An introduction to customer service and its importance in any business. This course is an introduction to customer service and its importance in any business. Customer Service Overview 2. Five Service Levels of Companies 6. Steps to Great Customer Service 14. A Deeper Look at Managing Negative Customer Service Engagements 15....
$9.99
Customer Service Expert
by The Art Of Service- 4.3
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1 hour on-demand video
An expert level course about further understanding Customer Service in terms of leadership roles and team work. Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. Customer Service Foundation Program (2 points) + 5 x Customer Service Intermediate Programs (3 points each)....
$9.99
