Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails

  • 4.6
Approx. 2 hours to complete

Description

This lesson is part of a full course, Business English Networking. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course.

Outline

  • Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
  • Video: Appropriate Tone in Email
  • Video: Formality Part 1
  • Video: Formality Part 2
  • Video: Directness
  • Vocabulary List
  • Summary
  • Formal or Informal?
  • Direct or Indirect?
  • Building the Right Email

Summary of User Reviews

This course helps learners navigate tone, formality, and directness in emails. Users generally rate it positively for its practicality and usefulness. Many users found the instructor's approach engaging and the course content relevant to their needs.

Key Aspect Users Liked About This Course

The course is practical and useful in helping learners improve their business email writing skills.

Pros from User Reviews

  • The instructor is engaging and knowledgeable
  • The course content is relevant and applicable to real-world situations
  • The course provides practical tips and strategies for improving email communication
  • The course is well-structured and easy to follow
  • The course provides ample opportunities for practice and feedback

Cons from User Reviews

  • Some users found the course too basic or introductory
  • Some users felt the course did not cover advanced email writing skills
  • The course may not be suitable for non-native English speakers who are not familiar with common business email conventions
  • The course does not provide individualized feedback or coaching
  • Some users found the course too time-consuming or demanding
English
Available now
Approx. 2 hours to complete
Richard Moore
University of Washington
Coursera

Instructor

Richard Moore

  • 4.6 Raiting
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