Groundwork for Success in Sales Development

  • 4.6
Approx. 19 hours to complete

Course Summary

In this course, you will learn sales techniques and strategies to increase your success in closing deals. The course covers topics such as effective communication, building relationships, and handling objections.

Key Learning Points

  • Learn how to communicate effectively with potential clients.
  • Develop strategies for building strong relationships with clients.
  • Understand how to handle objections and close deals.
  • Discover unorthodox techniques for increasing sales success.

Related Topics for further study


Learning Outcomes

  • Develop effective communication skills for sales.
  • Build strong relationships with potential clients.
  • Handle objections and close deals more effectively.

Prerequisites or good to have knowledge before taking this course

  • No prior sales experience required.
  • Basic computer and internet skills.

Course Difficulty Level

Beginner/Intermediate

Course Format

  • Online Self-Paced Course
  • Video Lectures
  • Quizzes and Assignments

Similar Courses

  • Advanced Sales Techniques
  • Sales and Marketing Alignment
  • Sales Management

Related Education Paths


Notable People in This Field

  • Grant Cardone
  • Jeb Blount

Related Books

Description

This is Course 1 in the Salesforce Sales Development Representative Professional Certificate. In order to successfully complete later courses, please ensure you have completed this course before moving on.

Knowledge

  • Confidently articulate the purpose and power of the SDR role in the tech industry
  • Effectively select strategies and tools for developing a winning professional mindset
  • Justify strategies for time management and prioritization that yield results in your personal and professional life
  • Compose plans for taking responsibility for your physical, mental, emotional, and spiritual well-being within personal and professional relationships

Outline

  • Break into the World of Tech Sales
  • Mark Cuban Welcomes You to the SV Academy SDR Professional Certificate
  • The Groundwork for Success in Sales Development
  • Achieving Financial Freedom
  • Why I Hire SDRs (I am a Hiring Manager)
  • Instructor Introduction: NaOmi Furukawa
  • Intro to the Sales Development Representative Professional Professional Certificate
  • Course Introduction: Groundwork for Success in Sales Development
  • SaaS Is the Future of Tech
  • SV Academy Ambassadors: Breaking into SaaS
  • Demystifying Sales
  • What Is Sales Development?
  • SDR by SaaS Funding Stage
  • A Day in the Life of an SDR
  • Introduction to the SDR & BDR Workflow
  • Review of Week 1: Break into the World of Tech Sales
  • Syllabus
  • Fast Growing Tech
  • Sales Methodology
  • Launching Your Career in Tech
  • Envisioning Your Future: A Typical Day in Sales Development
  • Practice Quiz: Discovering the Tech Ecosystem and Software-as-a-Service (SaaS)
  • Practice Quiz: Demystifying Sales and Sales Development
  • Practice Quiz - Experiencing a Day in the Life of a Sales Development Representative (SDR)
  • Graded Quiz: Breaking into the World of Tech Sales
  • Adopt the Winning Professional Mindset
  • Growth Mindset Versus Fixed Mindset
  • The Growth Mindset: An SDR's Best Friend
  • Grit and the Importance of Embracing Failure (Near-Wins)
  • Gritty SDRs
  • Optimism and Self-Confidence
  • Building Self-Confidence: How to Overcome Challenges
  • Giving and Receiving Feedback
  • Review of Week 2: Adopt the Winning Professional Mindset
  • Introduction to the Mock Company
  • Peer Review Instructions and Sample - Week 2
  • Carol Dweck's TED Talk
  • Let’s Talk About Grit
  • Embracing Near Wins with Sarah Lewis
  • Multi-Day Exercises for Building Self-Confidence
  • Positive Intelligence Quotient and Saboteurs Assessement
  • SV Academy Playbook on Giving and Receiving Feedback
  • Practice Quiz: Fueling Your Growth Mindset
  • Practice Quiz: Becoming Rejection Proof
  • Practice Quiz: Holding the Keys to Self-Confidence
  • Practice Quiz: Giving and Receiving Feedback
  • Crush Goals through Time Management and Prioritization
  • Developing a Metrics-Orientation
  • Getting to the Top of the Leaderboard
  • What Metrics Do SDRs Track?
  • Understanding Your Working Style
  • Understanding Your Energy Patterns
  • Introduction to Time Management and Prioritization
  • Introduction to the 80:20 Rule
  • SV Academy Ambassadors: Tips on Time Management
  • Habit-Formation and the Importance of Habits
  • Optimizing Your Calendar
  • Review of Week 3: Crush Goals through Time Management and Prioritization
  • Peer Review Instructions and Sample - Week 3
  • The Importance of Goal-Orientedness in Sales
  • Managing Your Most Important Resource: Time
  • Managing Your Energy Like a Pro
  • Learning More About The 80:20 Rule in Business
  • Time Management and Prioritization Playbook
  • SV Academy Time Management & Prioritization Templates
  • Practice Quiz: Developing a Metrics-Orientation
  • Practice Quiz: Understanding Your Working Style and Energy Patterns
  • Practice Quiz: Using the 80:20 Principle to Optimize and Prioritize
  • Practice Quiz: Making Habits Out of Tactical Strategies
  • Collaborate in a Top-Performing Team
  • Taking Full Accountability
  • Coachability: The Key to Success
  • Excelling through Collaboration and Competition
  • SDR Teamwork
  • Review of Week 4: Collaborate in a Top-Performing Team
  • Course Review: Groundwork for Success in Sales Development
  • Peer Review Instructions and Sample - Week 4
  • Are You Above or Below the Line?
  • Are You Taking 100% Responsibility?
  • Learning through Curiosity
  • Practice Quiz: Taking 100% Accountability
  • Practice Quiz: Thriving With Curiosity
  • Practice Quiz: Excelling through Collaboration and Competition

Summary of User Reviews

This sales success course has received positive reviews from learners. They found it informative, practical, and engaging. Many users appreciated the instructor's expertise in the field and the real-life examples used to illustrate concepts.

Key Aspect Users Liked About This Course

The instructor's expertise and use of real-life examples.

Pros from User Reviews

  • Informative and practical content
  • Engaging and easy to follow
  • Great instructor with real-life experience
  • Flexible learning schedule
  • Valuable insights and tips for sales success

Cons from User Reviews

  • Some learners found the course too basic for their level of experience
  • Limited interaction with the instructor and other learners
  • No certificate of completion offered for free version
  • Some users experienced technical issues with the platform
  • Course is focused on B2B sales, may not be relevant for all learners
English
Available now
Approx. 19 hours to complete
Trailhead, Ernest Owusu, Akhil Cherukupally, Marcos Serna, Rubab Rizvi, Andrae Washington, Lara Arabi, Alicia Mitchell, NaOmi Furukawa
Salesforce, SV Academy
Coursera

Instructor

Trailhead

  • 4.6 Raiting
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