Communication and Interpersonal Skills at Work

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Brief Introduction

Improve your communication skills at work and learn how to navigate positive collaboration in the modern workplace.

Course Summary

Improve your communication and interpersonal skills in the workplace. Learn techniques to build successful relationships and communicate effectively.

Key Learning Points

  • Understand the importance of communication and interpersonal skills in the workplace
  • Learn techniques to build successful relationships with colleagues, clients and stakeholders
  • Develop effective communication skills to lead and manage teams

Related Topics for further study


Learning Outcomes

  • Develop effective communication skills in the workplace
  • Build successful relationships with colleagues, clients and stakeholders
  • Lead and manage teams effectively

Prerequisites or good to have knowledge before taking this course

  • No prior experience required
  • Basic knowledge of workplace communication

Course Difficulty Level

Intermediate

Course Format

  • Online
  • Self-Paced

Similar Courses

  • Business Communication
  • Management and Leadership: Leading a Team

Related Education Paths


Related Books

Requirements

  • This course is designed for people who have digital skills but would like to build confidence in using digital technology in the workplace. This may include those studying for A-levels, those who have a degree, or those who want to improve their career prospects. The course will also be useful for anyone in employment who wants to boost their digital skills or anyone returning to the workplace who’d like to gain confidence in how working practices have evolved. You might also be interested in the other courses in the from the University of Leeds and the Institute of Coding.

Outline

  • Know yourself Welcome Personal style Communication platforms Your approach to communication Summary Be yourself when communicating in the workplace Welcome to Week 2 Communicating at work Managing challenging conversations Demonstrating your communication skills Summary

Summary of User Reviews

This course on communication and interpersonal skills at work has received positive reviews from many users. Participants have found it to be a well-structured and informative course that covers a wide range of topics related to communication and interpersonal skills. One key aspect that many users have appreciated is the practical exercises and case studies that help them apply the concepts learned in real-world situations.

Pros from User Reviews

  • Well-structured and informative course
  • Covers a wide range of topics related to communication and interpersonal skills
  • Practical exercises and case studies help apply concepts learned in real-world situations
  • Engaging and interactive learning experience
  • Expert instructors with extensive industry experience

Cons from User Reviews

  • Some users found the course content too basic
  • Limited opportunities for peer interaction and feedback
  • Some technical issues with the platform
  • Not suitable for those looking for a more advanced course on communication and interpersonal skills
  • Course materials could be more visually appealing
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Jennifer Rosen
University of Leeds & Institute of Coding
Futurelearn

Instructor

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